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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,429 Reviews

4,429 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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June 11, 2024

The employees are kind and informative. The waiting are is clean and the service was quick More

by CHRISTINE4ROBERTSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

Very comfortable atmosphere! Service is always done in a timely manner. Love how you leave with a clean car More

by mdsimpson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 10, 2024

Always ready to help when we have questions our VW. This is our third VW and second purchase from this dealer. Very satisfied. More

by DRGARDNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Fast service, great communication and explanations. Great prices on everything. Mike always know how to treat the customer! More

by ROCHAJORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Great service! !! Really was thankful for the shuttle service!! It didn’t take very long for the service to my jeep!! More

by one4d2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Description: Friendly, no pressure, timely, great suggestions, helpful with customers and with each other. Thanks! More

by LAURENRICER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Just a lot of negative energy from the start. I was lectured on the Hyundai franchise system. A better way might be for one service center to call another and help clarify the issue. Buying the c More

by LIN.HARTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Adams (Hyundai)
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Bad communication Did not fix my problem until 3rd attempt bring back (started with oil change not done right, locked my engine up, replaced engine, still had oil leak after putting it back together, More

by AMBER DAVIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Ferguson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams (Hyundai)
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Friendly service staff. Great front end staff as well. Very satisfied with the service that was done on my car. I was checked in quickly. Got out of there in a normal amount More

by dunlaps626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Southern Team Subaru is the best service department! Timely, caring, helpful, and they are very professional More

by 4stovers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Adams (Subaru)
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