Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,225 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
My visit this time was so much better than in the past. Thank you for finally getting more organized. Thank you for finally getting more organized. More
Haven’t had much issues with them we are in and out without for service we bought our car with no problem love it best decision buying a vehicle without for service we bought our car with no problem love it best decision buying a vehicle More
It took my car in right when I got there and didn't take any time to change the oil and inspect it. any time to change the oil and inspect it. More
Very professional and knowledgeable staff. The service on my vehicle was completed in a timely manner. The service on my vehicle was completed in a timely manner. More
I appreciate all the help from you all . Very helpful to our family with our vehicle. Excellent service, thank you. Very helpful to our family with our vehicle. Excellent service, thank you. More
Got an appointment within a reasonable amount of time. Car was taken in at appointment time. Car was taken in at appointment time. More
Melissa & Sam are always great, on my 2nd Subaru they always treat me like family. I bought my '24 Outback Limited at Shelor, haven't been in awhile and was welcomed warmly as always. I love the servi always treat me like family. I bought my '24 Outback Limited at Shelor, haven't been in awhile and was welcomed warmly as always. I love the service department! More
The customer service is poor and the dealership is always understaffed. Employees tell me every time I visit that they are sorry about the wait time but they are short staffed. On the last service visit I sw understaffed. Employees tell me every time I visit that they are sorry about the wait time but they are short staffed. On the last service visit I swore I was going to search for an independent mechanic to take care of our two Subarus. More
Everyone is very friendly. It’s a comfortable place to wait for my car to be worked on. It’s a comfortable place to wait for my car to be worked on. More
Southern Team has consistently provided service that is miles beyond any other dealership with which I have business. Routine service has usually been done far faster than I had expected and the service ma miles beyond any other dealership with which I have business. Routine service has usually been done far faster than I had expected and the service managers are always friendly. They also treat customers as real people, answering questions and not treating them as idiots. BTW, kudos to Melissa for her diligence in ferreting out information to assist in finding and securing resources that I request. Y'all seem to b e writing the book on customer service. More