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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,225 Reviews

5,225 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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October 09, 2024

Very satisfied with the service and personal at your facilities thanks that's all I want to say More

by PHILIPBELAND03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Sam is great. He is an asset to your team. Lucky to have him. The service is always top notch. More

by AJANYJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

I have been coming there for years. They do a better job than Firestone or the Toyota dealership, which is where I take our Prius. More

by MSHIRCH1313169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Awesome dealership! Service department has always been informative, respectful and helpful. Explaining what needs to be completed this service and what the next service More

by GAILCSCHAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

The Attendant at the service desk was toxic and unhelpful. The mechanic was excellent! Debating whether to get my other vehicle served elsewhere or risk another verbal assault at the service More

by Joe Consumer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marsha Wirt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wu
October 09, 2024

Professional and friendly people, who give great service! We've been dealing with this dealership over ten years. More

by LINDAANDTOM1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Service was completed very fast, Staff was very courteous and knowlegable. They kepte up to date on progress More

by FLATLANDFRMBOY1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

This advisor was the best in the Subaru service team. Randy was great, made sure I could locate my vehicle. More

by JEFFBROWNING123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
October 08, 2024

Great service and h in would gladly come back to this location because of the service. More

by Name4review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

The Bad: Beth Lewis provided zero documentation regarding the repair, it all says miscellaneous. No urgency nor empathy for the fact that I was scheduled in another state with the car failed & I had no place More

by kap.price
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Louise, Stacey Gunter, Beth Lutjen, Beth Lewis
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