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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,414 Reviews

4,414 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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June 12, 2024

Mike at the Hyundai service center was great; personable and professional. And the work on my car came in costing significantly leas than quoted. Overall great customer experience. More

by Bforeman444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 12, 2024

This was the first time bringing my vehicle when just purchasing from ride today side The gentleman checking me in was very rude when it came to discussing the price of the diagnostics and the warranty m More

by Jaydbay
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Mike White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

"Jaydbay" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 12, 2024

Got oil change, came home, parked in garage. Next day, oil under car. Backed out to clean it up, then left to go back to Southern team, fixed, came home and found more oil in driveway where I pa More

by DAVIDSPEIGHT
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Excellent communication and service Kept me updated while I was there Would definitely recommend to all my friends More

by bushel.elf.0k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Service department is always so helpful and are good about answering questions. Worked my appointment in quickly More

by randy70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

Very efficient, accommodating, helpful. Went beyond the check list in setting the dashboard clock . Thanks! More

by MJPMMCHAK
Service Time
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 11, 2024

Very easy and helpful to work with! Very friendly too and I did not get the feeling they tried to push more service than I actually needed! More

by CMAE329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 11, 2024

Service was done in a quick and timely manner. I have always had quality service from the staff at Nissan. More

by ROBERTBELL1019@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 11, 2024

Great customer service! Takes care of the vehicle and friendly atmosphere . Would highly recommend to my friends and family More

by CURVYSUE54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 11, 2024

The service was great from start to finish, everyone was so nice and friendly , thanks. More

by cjdjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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