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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,413 Reviews

4,413 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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June 22, 2024

They are very professional, it’s a clean place and you are in and out More

by Bannisterd77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mina Youssef
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2024

Everyone was pleasant and professional. Having Enterprise pick me up to get the rental was an added plus. The repair was done quickly but I am still waiting for trim parts to arrive so the More

by chillfamva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly- I think her name was.
June 21, 2024

I was explained what was wrong with the car. The team was great and completed the job to my satisfaction More

by greczynj62@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 21, 2024

Fabulous, clean efficient I guess to get 15 words I’m gonna have to say new great wonderful thank you I’ve gotten quite a few surveys filled one other one out More

by KENOJG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2024

The service was great and the people are very knowledgeable, friendly and helpful. In and out in a timely manner More

by ANNIEW6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2024

Very friendly. Had bad oil leak. Got me in the next day and got the problem fixed. Service advisor was terrific More

by DORRY.BRAGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2024

They are AWESOME! ! I have always gotten great service for my VW Beetle. They are very trustworthy. More

by PEGPRINCE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 21, 2024

Car needed inspection and apparently an oil change. The last couple times that I have taken my car, they have told me I needed brake pads. My husband took the car this time and he asked them to check t More

by K.BOOZE8588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kazee
Jun 21, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and are eager to better your return experience.

June 21, 2024

Staff was prompt and efficient. Very nice facility. Quickly serviced our vehicle, as always. Highly recommend. More

by ANREATON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 21, 2024

I like the new location. It was easy to get into and out off. Service department was friendly. More

by MGREED8091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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