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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,246 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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5,246 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
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October 30, 2024
The service manager doesn't know what customer service is and makes things up to cover up errors. and makes things up to cover up errors. More
by barbaram843
Verified CustomerEmployees Worked With
October 30, 2024
Good service. Very knowledgeable people. Would recommend them to anyone looking for a dealership. Good product. Very knowledgeable people. Would recommend them to anyone looking for a dealership. Good product. More
by bill.retiredbanker
Employees Worked With
October 30, 2024
The service dept is always professional, knowledgeable and clean. I so appreciate the effort put into comfort and knowledge. and clean. I so appreciate the effort put into comfort and knowledge. More
by 24DOYLEKA
Employees Worked With
October 30, 2024
Great worker. Always ready to resolve the issues to purchase reasonably. Works things out to your advantage. Always ready to resolve the issues to purchase reasonably. Works things out to your advantage. More
by Mzkitti
Employees Worked With
Other Employees :
Dan Prytulak, Beth Lewis
October 29, 2024
Said that there was all these problems with our suv and come to find out that nothing was wrong. 1500.00 dollars worth of things. So I will never do business with y’all again!! Bunch of xx!! come to find out that nothing was wrong. 1500.00 dollars worth of things. So I will never do business with y’all again!! Bunch of xx!! More
by TammyA
Employees Worked With
Mike someone
October 29, 2024
One negative. My check tire pressure light was on.. Did not check pressure. The light stayed on and when I got home I checked the pressure. All tires needed ai My check tire pressure light was on.. Did not check pressure. The light stayed on and when I got home I checked the pressure. All tires needed air. Two tires were 26 and 28 psi. The other two were 30 psi. All else was fine. More
by JOANNDBOONE
October 29, 2024
very happy with the work that was done, they fixed some small stuff for free like my splash guard and were very flexible in how I communicated with them/ had my car dropped off. Would return! Would've had small stuff for free like my splash guard and were very flexible in how I communicated with them/ had my car dropped off. Would return! Would've had more stuff done if it were a little more in my budget ie the timing belt but local shop did that for more affordable. Will return here if I ever need an expert opinion for sure More
by L.MCAULIFFE
Employees Worked With
idk
October 29, 2024
Service team are Always accommodating and smiles go along way! Love the waiting area & coffee way! Love the waiting area & coffee More
by TUPSTAR
Employees Worked With
October 28, 2024
This is not for the service that this survey is attached to. I brought my Subaru Forester that I bought at Southern team Subaru to get a tire exchange because I had a nail in the tire. They wait until I com to. I brought my Subaru Forester that I bought at Southern team Subaru to get a tire exchange because I had a nail in the tire. They wait until I come to pick it up on Monday to tell me that the tire that was supposed to be shaved did not come in. So now I have to wait a further 3 days to get this fixed. I do not understand why they did not check the tire when they received it upon delivery. So now I have to drive around with a tire that has a nail in it for a further 3 days. This is completely unacceptable. I don't know how you expect to keep business when you can't do the simple things right. More
by Alex Holcomb
Employees Worked With
