Southern Team Hyundai Nissan Subaru Volkswagen
Roanoke, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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From the sales person to the finance manager the service was great. The sale person and Juan was awsome. was great. The sale person and Juan was awsome. More
Poor communication, no urgency about getting car repaired. And shows little concern about your problem, my impression is looks for the easy way out. The first breakdown, the car was in the shop for repaired. And shows little concern about your problem, my impression is looks for the easy way out. The first breakdown, the car was in the shop for 15 days. I picked it up on Friday and it was towed back in on Saturday, so far the service department have my car 15 days and still with no conclusion on what the problem is it seems little care about getting it done. Starting looking into the lemon law to get this resolved, my first impression of the service department is not very good at all as you can tell. I owned two Kia vehicles in the past and was used to their excellent service department and prompt service and communication. We’ll see how the result works out . More
They have great Service with quick check in and great people to deal with I will pass the word people to deal with I will pass the word More
Salesman Mel Dobbs very knowledgeable and attentive to customer. We were able to drive any vehicle we requested and narrow down with the help of Mel as to which car was the perfect fit for us. The sales customer. We were able to drive any vehicle we requested and narrow down with the help of Mel as to which car was the perfect fit for us. The sales process in finance was slow. Had to wait for him to be freed up so we didn’t get out until after 9:00 pm. More
First of all, shopping with the Southern Team was great. I began looking at Hyundai with Wayne Lewis. He was great but what I could do and what was available did not cross. He was very patient with my con I began looking at Hyundai with Wayne Lewis. He was great but what I could do and what was available did not cross. He was very patient with my contingencies and he was very helpful. From my visits with Mr. Lewis, information was already in the computer system. After I left Mr. Lewis, I shopped and consider a couple more options before I got to Rick Burke at Subaru Southern Team. Because Wayne Lewis entered in my information earlier, Rick already knew a lot about me shortly after I walked in the door. Before I knew it, I found a car I liked and wanted to drive. I loved the car but wanted a few more features. Shortly, I located THE car I wanted... I’ll buy it!! Success! Rick was great!!! Then, Morris Miller politely, efficiently and clearly wrapped up the finances and paperwork. All three gentlemen were great to work with. By the end of the day, I was tired but I laughed a lot during the process and left feeling good about my decisions. I would not hesitate to recommend this group!!! A very positive experience!! More
Appt was on time and car done as promised. Waiting area was comfortable. Nice work! Waiting area was comfortable. Nice work! More
She was very kind and very knowledgeable! She made sure that I knew where to wait and what they offered! She made sure that I knew where to wait and what they offered! More
Mel was great to work with and the buyer experience went very smoothly and efficiently very smoothly and efficiently More