Southern States Hyundai

My 3rd Hyundai in 5 years! I LOVE KAY!!! This is my 3rd brand new Hyundai in 5 years. Each time, Kay Greer has been my sales associate. I even referred another customer that I LOVE KAY!!! This is my 3rd brand new Hyundai in 5 years. Each time, Kay Greer has been my sales associate. I even referred another customer that ended up buying 2 new Hyundai's within the last 2 years with her as well! She has always been great to work with and I'm sure I'll be back to buy my 4th Hyundai in a couple more years! Southern States Hyundai is lucky to have such a fantastic sales associate! I felt no pressure at all from her and she is very down to earth! She made the experience fun! There is one exception though... My only gripe is with the sales manager. After I decided I wanted the car & said EXACTLY where I needed my payments to be, it was still a back and forth game. We (my boyfriend & I) got tired of waiting for the next "offer" so we left to grab lunch and I asked Kay to call me once the sales manager got my payments where I needed. He didn't think I was serious about buying the car and was irritated that I left to get lunch and wanted me back in the showroom before negotiating anymore! Seriously? At that point, I was actually considering NOT returning and buying a car somewhere else & I expressed my dissatisfaction. Then, all of a sudden, WE HAVE A DEAL! Well, if the sales manager wouldn't have kept playing games and said yes, we can get you at exactly the payment you need, it would have been a very quick process! I got the car I wanted at the price I wanted, so I guess all is well that ends well. But, the new sales manager has a lot to learn about customer service and a lot to learn about how to treat his staff! More

Hyundai Tucson Purchase Easy dealership to work with; they are concerned about the customer and not just trying to "make a deal." Helped me get the exact car I wanted! Easy dealership to work with; they are concerned about the customer and not just trying to "make a deal." Helped me get the exact car I wanted! More

Great dealership! Very happy with my experience at Southern States Hyundai. Staff was timely, friendly, and profressional. Would not hesitate to recommend to anyone. Very happy with my experience at Southern States Hyundai. Staff was timely, friendly, and profressional. Would not hesitate to recommend to anyone. Thanks for all your help! More

I loved my service My experience at Southernstaes was very good from beginning until the end. The dealer and financial representative worked collaboratively to get me ou My experience at Southernstaes was very good from beginning until the end. The dealer and financial representative worked collaboratively to get me out in a timely manner. What my dealer said would happen did. I have had had poor experiences with car dealers and my trust level was poor. This experience left me with hope that all dealers aren't swindler's! Thanks for your service. More

Great service The team at Southern States Hyundai is amazing! Devin especially was helpful and worked with me to find the perfect car. I left happy with my new car The team at Southern States Hyundai is amazing! Devin especially was helpful and worked with me to find the perfect car. I left happy with my new car and the service I received. More

My Experience with Southern States Never liked the experience before, they made it what it should be. I had everything explained clearly and succinctly. Did not feel any pressure or a Never liked the experience before, they made it what it should be. I had everything explained clearly and succinctly. Did not feel any pressure or anxiety about any of it.. Love the car. More

Quality Dealership Highly recommend this dealership to anyone looking for a new or used vehicle. Excellent customer service and my vehicle has exceeded expectations so f Highly recommend this dealership to anyone looking for a new or used vehicle. Excellent customer service and my vehicle has exceeded expectations so far. Truly pleased. More

Outpatient Customer The processing of my lease occurred the same time I was involved with outpatient surgery, which meant that to visit the Sales/Lease facility I needed The processing of my lease occurred the same time I was involved with outpatient surgery, which meant that to visit the Sales/Lease facility I needed special cooperation from Southern States to effect the lease agreement in the narrow end-of-May window that was available...and the exact Hyundai Santa Fe Sport was on the lot, ready to lease, so losing the deal would have been doubly disappointing. Instead, we enjoyed the outcome my wife and I desired, thanks all and all to Mr. Lynch. That's why all our survey marks are top notch. P.S. Your Terms of Use are too detailed.Can't tell all I'll be agreeing to, but I did want to leave this review for your review. More

SLOW SLOW The service is awful. I would never voluntarily use their service better, but if you want to keep the warranty on your car you have to get your oil ch The service is awful. I would never voluntarily use their service better, but if you want to keep the warranty on your car you have to get your oil changed here. 2+ hours for an oil change, even if you have an appointment, and there are never loaner cars available. I get into an argument with the people here every single time I get my oil changed (about every 1.5 months) because of how slow they are, but their response is basically "oh well". Ridiculous. More

IN THE BEGINNING... GENESIS I recently purchased (Leased) a 2017 Genesis G80 this past May 2017. The staff at Southern States was most helpful and not aggressive as some other de I recently purchased (Leased) a 2017 Genesis G80 this past May 2017. The staff at Southern States was most helpful and not aggressive as some other dealers where in my car research. It was not my intention to purchase the Genesis as I felt as though it was unattainable (but it was to be) my car! My particular sale person (ES) gave me space and time to consider all the options. What most impressed me was that he shared more about the history of Genesis and not try and put me behind the wheel. The car spoke for its self but (ES) was informative of all the features, and listened to every minuet detail of my do' and dont's . Thank you again (ES - if you are reading this). I am a happy customer! You do not see many of the Genesis on the road but I hope in due time people will come to see the cars value and elegance that Genesis offers. More