Southern States Hyundai

Great service I took my vehicle in for service. It was my first time there..The atmosphere was welcoming and friendly. Dacoda did a fantastic job helping me and too I took my vehicle in for service. It was my first time there..The atmosphere was welcoming and friendly. Dacoda did a fantastic job helping me and took time to answer all of my questions. She was professional and very knowledgeable.Thank you Dacoda ,I will be back .Karen More

service and alignment Have been dealing with this dealership for 5 years and am very satisfied. Have one closer to where I live but would not go to them. Have been dealing with this dealership for 5 years and am very satisfied. Have one closer to where I live but would not go to them. More

Car repairs done QUICKLY I chose Southern States Hyuandai because of previous visits due to my mishaps. It is a great, friendly, efficient and fair dealership. They have fixed I chose Southern States Hyuandai because of previous visits due to my mishaps. It is a great, friendly, efficient and fair dealership. They have fixed broken door handles and recently a driver rear view mirror. The work was professional and well done in a timely manner. I would go there again with my Hyundai. More

Service for sonata Took my car in for service and thankfully got the nicest service person to help me. His name was Ryan and he made sure my car was attended to promptly Took my car in for service and thankfully got the nicest service person to help me. His name was Ryan and he made sure my car was attended to promptly. He assured me I would get it back within an hour and to my surprise I got it in less than an hour. If southern states continues to provide attentive service like this, I will be happy to take my car for service. More

Most of the staff are rude and unapologetic When I got my Elantra in 2018 the salesman Terry McClean was great.... but come to find out their other parts of the dealership need work.... I was as When I got my Elantra in 2018 the salesman Terry McClean was great.... but come to find out their other parts of the dealership need work.... I was assured that since I didn't have a copy of my registration from my plate I was transferring wasn't a big deal with doing the transfer the finance officer took a copy of the plate and said there wouldn't be any issues.... well 2 months later when I got 2 different tax bills in the mail I found out they issued me a new plate instead and didn't tell me so I was driving around for 2 months with the wrong plate on my car.... they claimed they tried to contact me but I never received a call and said they called my sisters number and was told they had the wrong number when in fact my sister never received a call and wouldn't have told them that if they would have properly conveyed who they were and why they were calling.... they DID NOT offer an apology or anything for what happened and were very rude all except the salesman who sold me the car he was the most apologetic and it wasn't even his error.... I even called and left a message for the owner of the dealership and never received a call from him.... now onto their service department they overbook their appointments and every time I go for an oil change and tire rotation I end up sitting there for several hours and the service staff out in the check in area are very rude and full of nothing but excuses every time More

Everyone was welcoming and very helpful I was able to get a brand new car with the help of the wonderful staff. I would recommend this dealership to anyone looking for a new vehicle. The pro I was able to get a brand new car with the help of the wonderful staff. I would recommend this dealership to anyone looking for a new vehicle. The process was easy and short More

Car Service Love coming to this friendly atmosphere to have my car serviced, I’m new to N.C. so I’m Glad I brought my car here on the first service time! Love coming to this friendly atmosphere to have my car serviced, I’m new to N.C. so I’m Glad I brought my car here on the first service time! More

Amazing Customer Service ! As a first time car buyer I was very insecure when I got inside of the store but I can say that all my insecurities went away with Southern States tea As a first time car buyer I was very insecure when I got inside of the store but I can say that all my insecurities went away with Southern States team. Thru the whole process Mrs. Angie, Mr. Maurice and Mr. Jeremy made it all such a pleasant and special time and even though I was the last person at 8pm to leave the store they still had all the patience with me. I am trully grateful for the outstanding service provided and very very happy with my new Hyundai Elantra. Definitely will recommend to friends and family. More

Great This dealership has made big improvements in their service dept. Dan was very honest and straightened out a concern that I had had since we bought the This dealership has made big improvements in their service dept. Dan was very honest and straightened out a concern that I had had since we bought the car 4 years ago.I felt that finally they were not trying to take advantage of me. More

Take your car somewhere else! This dealership is rude and impossible to work with. They do not respond to phone calls and you can not get anyone to pick up the phone at the dealer This dealership is rude and impossible to work with. They do not respond to phone calls and you can not get anyone to pick up the phone at the dealership. It was nothing but a head ache and when I got the car back, it still is not fixed. We were in the market for a new car, and our service experience was so awful we decided to not purchase a car with any brand associated with Southern State. More