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Southern Nissan Chesapeake
Chesapeake, VA
2,176 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale. Southern Nissan Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,176 reviews
March 11, 2026
I am disappointed with my experience at this service location and will not be returning. I chose this specific dealership because they advertised a loaner car service both on their website and on poster location and will not be returning. I chose this specific dealership because they advertised a loaner car service both on their website and on posters in the shop, which was essential for me as I knew my engine work would take a few days. However, when I asked about it, I was dismissed and told the service was only available to "rental car companies", a complete "bait and switch" from what they lead customers to believe. While I initially appreciated the shuttle service to my workplace, the situation devolved when my car was delayed because the wrong part was ordered two different times. This lack of competence cost me a significant amount of money in Uber rides and left me stranded without a vehicle. To top it off, when I arrived at 5:10 PM to finally collect my car, the service doors (close time was 6pm) were already locked and the lights were out. I had to go through the sales department just to find someone to assist me. Between the misleading advertising and the poor communication, this was a frustrating and unprofessional experience from start to finish. More
by fcid28
Verified CustomerEmployees Worked With
March 10, 2026
M'Tazi Payne is the reason I bring my cars to get serviced at this dealership She knows my cars, is always friendly and professional She verifies any work needed before continuing, and her knowledge serviced at this dealership She knows my cars, is always friendly and professional She verifies any work needed before continuing, and her knowledge gives me confidence that any recommended work needed is needed now or soon. More
by nsgoldberg_2000
March 09, 2026
Excellent customer service! Efficient servicing of vehicle, with updates and recommendations texted to you to keep you informed. Love this dealership! Efficient servicing of vehicle, with updates and recommendations texted to you to keep you informed. Love this dealership! More
by RAM051097
March 09, 2026
Had service on my truck, no issues I will admit service this time was 100% better than when I was there before. I almost didn't return but decided to give dealership second chance. Glad I did. I will be ba this time was 100% better than when I was there before. I almost didn't return but decided to give dealership second chance. Glad I did. I will be back. More
by Chrisrambo25
March 08, 2026
Excellent service Felipe is so very helpful. He gives excellent service We really like Felipe! He gives excellent service We really like Felipe! More
by armiste2
March 08, 2026
They listened to my concerns and issues and fixed my car to where it feels better than before. to where it feels better than before. More
by Kimbaumkratz
March 08, 2026
Great team. They gave accurate timeframes to complete working on the car and got me out the door asap. They gave accurate timeframes to complete working on the car and got me out the door asap. More
by JRM7783
Employees Worked With
March 08, 2026
Love Can't say anymore. The best experience from buying a car in April 2025 to the recall The best experience from buying a car in April 2025 to the recall More
by meganfarabaugh
March 08, 2026
5 And personable. .. wasn't feeling my best but Mr. Roland was understanding and made sure that my vehicle was safe once it was ready and he let me know that he would t .. wasn't feeling my best but Mr. Roland was understanding and made sure that my vehicle was safe once it was ready and he let me know that he would take care of it until I could pick it up later that day. The team was very helpful taking care of the recall. More
by Paulajharrison444
