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Southern Kia - Greenbrier - Service Center

Chesapeake, VA

3.9
322 Reviews

322 Reviews of Southern Kia - Greenbrier - Service Center

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July 25, 2024

The service advisor was courteous kind and helpful my vehicle was done on time keep up the good work More

by tarrene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2024

service was excellent and everything was on time as promised. The service personnel were on to the phone to keep you inform. More

by KV11JAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2024

Service was excellent no complaints at all. sending my daughter for service to her car. More

by dinkyduck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Southern Kia - Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 28, 2024

Excellent sevice was privided by all employees of Southern Kia. Keep up the good work. More

by SAL1929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Southern Kia - Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 26, 2024

Need to call when appt. is open.came on 25 told can nt do the job.2rd time some thing going. More

by jesus05.pd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hunt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Southern Kia - Greenbrier responded

Thank you for taking the time to provide us with this feedback.

June 23, 2024

Great service department, and technicians! ! Very appreciative of all that was done for me during my visit. More

by sk8ermikez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Southern Kia - Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 23, 2024

Friendly, quick service. Have bee a Southern customer for over 25 yrs. Still maintain a Fiat and service my truck at Southern. Serviced my aurora for over 22 yrs. There. More

by RWARREN4X4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Southern Kia - Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 23, 2024

Average service. However parts management needs to be better. A part I needed for my new vehicle was never ordered and then not available to replace a faulty one at t More

by vinniedino
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hunt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Southern Kia - Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

June 23, 2024

Had a great experience at the dealership everything was great, maintenance check want well thanks. More

by Blessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean pierce
Jun 25, 2024 -

Southern Kia - Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 18, 2024

Southern KIA Greenbrier provides excellent quality service. The staff were very friendly and helpful. The service was quick and reliable. I was out in no time. I were very happy with my oil change. More

by LYNNSFRESH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Southern Kia - Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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