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Southern Kia - Greenbrier - Service Center

Chesapeake, VA

3.9
322 Reviews

322 Reviews of Southern Kia - Greenbrier - Service Center

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August 12, 2024

They are the best when it comes to servicing my Encore . you are #1 to me and my Daughter More

by dic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

The dealership was fine making an appointment didn’t matter when I arrived.to drop my car off. More

by MONIE3615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Southern Kia - Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

August 07, 2024

Problem with scheduling. I received verification emails but I wasn't in the system when I arrived, the Service tech got me in though! Very quick turnaround too! Very much app More

by defeigel46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Southern Kia - Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 06, 2024

Got me in quick and on very short notice. Thanks for working with me after a minor online attempt to get scheduled. More

by JIMSDALE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Southern Kia - Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 05, 2024

Service was ok , nothing to make them be above any other dealer. Lady that waited on me was very professional More

by JERRYKEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t know their names
Aug 07, 2024 -

Southern Kia - Greenbrier responded

Thank you for taking the time to provide us with this feedback.

August 03, 2024

What a mess,, even with an appointment there was a situation. Thank God for Antwan, who was able to get the matter resolved. More

by MEMAA0422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richards Potts
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

My car sat at the dealership for 3 weeks and was never repaired - towed elsewhere. Only communication on its status after 2 weeks. More

by LYNNKIRKLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richards Potts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of name at the moment. Never going back to this dealership again
July 31, 2024

My experience has been good and the employees very helpful . Car service has also good More

by stanhies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hunt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richards Potts
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2024

My experience at Southern Kia Greenbrier is always amazing. They really know how to get the job done and I want to say thank you for the amazing experience. More

by DAIDAY23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2024

I've had an amazing customer experience and would highly recommend this dealership to my family & friends. Thank for the excellent service. More

by mslojones50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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