Southern Kia - Greenbrier - Service Center

They have always given me good service and I will continue using them in the future continue using them in the future More

Took my broken down car in on Saturday. Was called on Monday and they said it would be diagnosed “soon”. Called Wednesday because we hadn’t heard anything. Was told they would not be able t Was called on Monday and they said it would be diagnosed “soon”. Called Wednesday because we hadn’t heard anything. Was told they would not be able to look at the car until the following Monday. Went in on Thursday to see about the possibility of a rental. Was told they were unable to provide a free rental until it was diagnosed. Was also told that it was unlikely that it would be diagnosed on Monday and instead would probably be 4 WEEKS until they would be able to take a look at it. Ridiculous that the wait time is 4 weeks for a completely broken down car. Will not be coming back or recommending. More

My vehicle's first state inspection went well. Called to schedule service, placed on short hold and received a convenient time and date. Pick up was flawless. Called to schedule service, placed on short hold and received a convenient time and date. Pick up was flawless. More

Normally awesome service but was not happy my last visit. After oil change check engine light came on was told impossible it was related and told to have another shop look at my car. Light went off about hou After oil change check engine light came on was told impossible it was related and told to have another shop look at my car. Light went off about hour later and never returned. I researched myself and found there are things done during an oil change that can cause it and would go off later. Service clerk was not knowledgeable. More

Very polite and did keep you updated about your vehicle. Not a very long wait Not a very long wait More

It takes over a month to get an appointment. People are nice, but you have to be firm to get what your warranty People are nice, but you have to be firm to get what your warranty More

My Oil change appointment was excellent, and quick. There was a complementary coffee and water in the waiting area, and I was able to work on my computer, while waiting. Rebecca was very helpful, and u There was a complementary coffee and water in the waiting area, and I was able to work on my computer, while waiting. Rebecca was very helpful, and understanding, excellent service overall. Thank you!!! More

Easy to make appointment on the website and drop off. No problem picking up the vehicle. No problem picking up the vehicle. More

Very efficient and organized. Got me in quickly and completed the vehicle in minimal time. Got me in quickly and completed the vehicle in minimal time. More

Kayla Brooks at the service counter was so efficient and courteous she pointed out the facilities and then came and found me as soon as the car was done. courteous she pointed out the facilities and then came and found me as soon as the car was done. More