Southern Kia - Greenbrier - Service Center

Unfriendly unwelcoming an attitudes. Don’t answer the phones. I wouldn’t recommend anyone going there. Don’t answer the phones. I wouldn’t recommend anyone going there. More

The representative was very professional when she notified me on everything that was going on with my car. notified me on everything that was going on with my car. More

Good deal ship for service on my 2018 GMC truck . Service reps are handled my appointment on time Service reps are handled my appointment on time More

Clerk was kind,attended to my car needs,and was very helpful,friendly and smiled. helpful,friendly and smiled. More

It is improving, still need to work on improving customer service, interactions and prompt communication. service, interactions and prompt communication. More

Service (oil change and lube) was quick but it took a little more than 2 hours for my car to get into the shop and finished with the very short maintenance. I don't know if staffing shortage was an issu little more than 2 hours for my car to get into the shop and finished with the very short maintenance. I don't know if staffing shortage was an issue or not. There were many customers already at the service center when I arrived shortly before my appointment at 9 am. More

Fast and efficient. This is my summary of last week's visit to southern kia of greenbrier. This is my summary of last week's visit to southern kia of greenbrier. More

Good however the wait time was longer than expected and I did not get the car vacuuming as promised did not get the car vacuuming as promised More

Tricia was nice and she did the best she could as an advisor and so wa Rebecca . The management team is very hands off and don’t seem to care , poor leadership, communication skills and etiquette. Very advisor and so wa Rebecca . The management team is very hands off and don’t seem to care , poor leadership, communication skills and etiquette. Very disappointing and displeased at the lack of effort and the way I was treated like a number instead of a human More

I know it’s not the dealerships fault but the communication has not been very well about parts waiting for my truck, nor any updates provided at any point my truck has been there for over a month communication has not been very well about parts waiting for my truck, nor any updates provided at any point my truck has been there for over a month More