Southern Kia - Greenbrier - Service Center
Chesapeake, VA
322 Reviews of Southern Kia - Greenbrier - Service Center
Different stories were told to me recall wasnt completely fixed said had to order parts then took it back later kept a day and overnight called had to go back and sign giving permission to do workdidnt ha fixed said had to order parts then took it back later kept a day and overnight called had to go back and sign giving permission to do workdidnt have all parts in so had to go back home back home and get someone to follow me back to pick my car up have to go back when part is in to get it fixed just seems like I was back and forth running around very disappointed More
Getting ready to go to Florida and enclave would not go in park. Went on a Saturday, got loaner, took a week to get a valve something. Running great now in park. Went on a Saturday, got loaner, took a week to get a valve something. Running great now More
The only problem was my Appt was 12:30pm for inspection. I left at 2pm. I left at 2pm. More
I am proud to say that I love getting my service done here! Beautiful place here! Beautiful place More
Was given another customers information on several occasions throughout my servicing. Was not called back promptly when messages were left. When calling to inquire about my vehicle, they can't assist occasions throughout my servicing. Was not called back promptly when messages were left. When calling to inquire about my vehicle, they can't assist with information; only that an ADVISOR will call you back. Inquired about more serve only to be misquoted in pricing and told that a service isn't warranted; even though I know that it is. Will not be returning to Kia Greenbrier. I will go 30 minutes out of my way to another Kia dealership. By far the worst and most unprofessional serve I've ever received. More
So. Buick provides quality and efficient service. Staff is knowledgeable and courteous. Great to deal with Buick provides quality and efficient service. Staff is knowledgeable and courteous. Great to deal with More
It was a bad experience. I had an appointment for 8 am, my car sat outside past 10am until I brought it to their attention. I was there until almost 3 pm. I will never go bac I had an appointment for 8 am, my car sat outside past 10am until I brought it to their attention. I was there until almost 3 pm. I will never go back More