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Southern Kia - Greenbrier

Chesapeake, VA

4.0
384 Reviews
Southern KIA-Greenbrier in Chesapeake has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1310 S Military Hwy

Chesapeake, VA

23320

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Showing 384 reviews

October 28, 2023

The Service was fast and reasonably priced. This is the 2nd time I took my car to get serviced here. I had to take my car to the dealership to get recall work done. They were finished in less t More

by KCL_21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Southern Kia - Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 28, 2023

friendly and nice and helpful helpful and i’m satisfied and recommended iam satisfied i’m ok More

by tesj517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Southern Kia - Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 28, 2023

Very Good customer service. Everyone was willing and, ready to answer any questions, and didn’t waste anytime getting the job done quickly More

by MSVMILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Tricia
October 27, 2023

Friendly service. The dealership actually followed up to see if I was satisfied. I’m amazed More

by SOUTHERNPHILLY250
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Southern Kia - Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 27, 2023

You make an appointment and you're treated like you just dropped in. My appt was 10:30. They said it would be 2 to 3 hours. I ubered home and went back at 4:30 and it wasn't ready. I'm not even sure they a More

by stevehinphx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richards Potts
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Southern Kia - Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkiagreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 27, 2023

I had an appointment and got right in. Service was quick and technician was great. More

by DNH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Southern Kia - Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 26, 2023

All of my scheduled and add on recommended services was completed same day while I waited with two young grandchildren More

by CATHY.REARDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Southern Kia - Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 26, 2023

Service writer was very helpful, explained things, and was not pushy!!The service tech was great!!! More

by SCX279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard service tech
October 25, 2023

We have been satisfied from purchase through service of our GMC Arcadia. Would and have recommended to family and friends. More

by EBETSWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hunt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richards Potts
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

Not do all asked. Said not need. Not write next appointment or milage when need More

by denise.brazzell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richards Potts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Southern Kia - Greenbrier responded

Denise. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

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