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Southern Kia - Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.0
384 Reviews
Southern KIA-Greenbrier in Chesapeake has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1310 S Military Hwy

Chesapeake, VA

23320

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Showing 384 reviews

April 13, 2024

The only problem was my Appt was 12:30pm for inspection. I left at 2pm. More

by gwennie812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richards Potts
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Southern Kia - Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

April 11, 2024

I am proud to say that I love getting my service done here! Beautiful place More

by EBONYACOFF143
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Southern Kia - Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 11, 2024

Was given another customers information on several occasions throughout my servicing. Was not called back promptly when messages were left. When calling to inquire about my vehicle, they can't assist More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Lloyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hunt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richards Potts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
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Apr 12, 2024 -

Southern Kia - Greenbrier responded

Angela. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkiagreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 10, 2024

I like that Mr Micheal explained my warranty and gave . e his number for contacting More

by JTYJONES
Recommend Dealer
Yes
Employees Worked With
None of these...Micheal contacted me
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Apr 11, 2024 -

Southern Kia - Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 07, 2024

So. Buick provides quality and efficient service. Staff is knowledgeable and courteous. Great to deal with More

by BURKEDALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Southern Kia - Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 04, 2024

Easy to work with A great place to go and buy a car Great dealership More

by wolfe71
Recommend Dealer
Yes
Employees Worked With
Jim
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Apr 05, 2024 -

Southern Kia - Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 30, 2024

They did a fantastic job They were courteous and got my daughters car fixed and back on the road More

by autonation03
Recommend Dealer
Yes
Employees Worked With
Steven
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Apr 04, 2024 -

Southern Kia - Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 29, 2024

It was a bad experience. I had an appointment for 8 am, my car sat outside past 10am until I brought it to their attention. I was there until almost 3 pm. I will never go bac More

by FOLEYNANMD
Recommend Dealer
No
Employees Worked With
Bryan Hunt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Hunt
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Mar 29, 2024 -

Southern Kia - Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkiagreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 28, 2024

Listen carefully and performed work based on customers conversation Comfotable.conversation and work done quick and percise More

by Jarcamllc
Recommend Dealer
Yes
Report | Print
Mar 28, 2024 -

Southern Kia - Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 24, 2024

Nice and accommodating They are very well mannered providing us the best information they can give us for our satisfaction More

by Maridale
Recommend Dealer
Yes
Employees Worked With
Meryll Hernandez
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Mar 26, 2024 -

Southern Kia - Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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