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Southern Kia - Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.0
384 Reviews
Southern KIA-Greenbrier in Chesapeake has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
Contact Dealership

1310 S Military Hwy

Chesapeake, VA

23320

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Showing 384 reviews

May 18, 2024

They was kind and professional. The service was. At a timely manner. They were good More

by davemcclenon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Southern Kia - Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 16, 2024

The service department was supposed to schedule a recall on my windshield but nothing no More

by MHART21
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Hunt
2.0
This rating includes all reviews, with more weight given to recent reviews.
Richards Potts
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Southern Kia - Greenbrier responded

"MHART21" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkiagreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 16, 2024

Great service. .minimum wait time for oil change..nice clean waiting room with convenient restroom locations More

by Talex1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Southern Kia - Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 15, 2024

Outstanding service. Have been using for over 23 years. Will not go anywhere else. Great techs and service staff More

by PTHORN1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie
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May 15, 2024 -

Southern Kia - Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 14, 2024

Very helpful and friendly. Will continue to use this service to maintain my vehicle in the future More

by TURTLE6279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Southern Kia - Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 13, 2024

I wish they would take in consideration when a person comes from Carolina to get service and then they tell you on Saturday you need a appointment but when you call they don't say on Saturday you need a More

by REIDSMASONRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Southern Kia - Greenbrier responded

Thank you for taking the time to provide us with this feedback.

May 12, 2024

We just had the oil changed on Friday, moved the truck and there is a fresh oil.spot. my husband got.under the truck and the oil filter was not on tight. I know if we would have left for tennessee and b More

by SILENT2061
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It qas Ms Szczepanski.that called us
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May 14, 2024 -

Southern Kia - Greenbrier responded

"SILENT2061" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkiagreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 12, 2024

Waited THREE HOURS for a state inspection with an appointment just totally uncalled for awful More

by VIRG922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richards Potts
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Southern Kia - Greenbrier responded

"VIRG922" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkiagreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 12, 2024

Called to make an appointment and they took me right away with no hassle. My vehicle was ready before noon. More

by CTONEY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Southern Kia - Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 11, 2024

Always quality work and done in a timely manner. I recommend Southern Greenbrier service to everyone. More

by Rick Brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
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May 14, 2024 -

Southern Kia - Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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