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Southern Hyundai Newport News - Service Center

Newport News, VA

4.8
880 Reviews
Call Service Center (757) 264-9084

880 Reviews of Southern Hyundai Newport News - Service Center

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February 12, 2024

Very friendly greeting, my son had toys to play with and snacks if he needed it, I was in and out within reason. More

by kellypaige1
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Smith
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Feb 13, 2024 -

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 12, 2024

Everything was fine. The only issue I had was that when I dropped my car off, I felt like I was being rushed. Other than that everything was fine. More

by NICOLELYNNCLARKE
Recommend Dealer
Yes
Employees Worked With
Robert Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Smith
Report | Print
Feb 13, 2024 -

Southern Hyundai Newport News responded

Thank you for taking the time to provide us with this feedback.

February 12, 2024

Quick and easy Was there for a state inspection. Got in and out quickly with no issues More

by lcdrdan04
Recommend Dealer
Yes
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Feb 13, 2024 -

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 12, 2024

Timely and noticed my car was due for state inspection so I didn't have to make a separate trip. More

by NICOLEELLIS0428
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Smith
Report | Print
Feb 13, 2024 -

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 12, 2024

I wouldn't say the desk staff is overly friendly. But they get the job done and that's good More

by J.RENEE_BROWN
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Rosado
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Feb 13, 2024 -

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 11, 2024

Very good Very good cousomer serice christopher House the best. I always get the best service when Chris handles my vehicle. More

by gbeland381
Recommend Dealer
Yes
Employees Worked With
Robert Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Smith
Report | Print
Feb 13, 2024 -

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 11, 2024

I have always liked the service part of the dealership. (This time around there was an issue with a malfunction with the tire equipment that caused the lug nuts to not tighten and created a scary situation More

by BETH.BALOG227
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Phillips
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Feb 13, 2024 -

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 11, 2024

No complaints, friendly people , nice atmosphere, good coffee! Concern for all my car needs More

by jdandy2
Recommend Dealer
Yes
Employees Worked With
Brenda Messer, Brenda Messer
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Feb 13, 2024 -

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 10, 2024

Very polite and helpful. Answered all questions and a pleasure to work with Great job. More

by Linda28
Recommend Dealer
Yes
Employees Worked With
Brenda Messer, Brenda Messer
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Feb 10, 2024 -

Linda28 responded

Brenda is a wonderful employee and is alway great to work with and handle all situations.

Feb 13, 2024 -

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 10, 2024

Very welcoming and attentive to details Loved the hospitality that was provided Would definitely recommend More

by Agianniec
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Rosado
Report | Print
Feb 13, 2024 -

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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