Southern Hyundai Newport News - Service Center

We have always used this dealership ever since we bought our Sonata there (169,000) and still rolling. Service dept is always clean and the service managers are always courteous. I still trust to bring my 2 our Sonata there (169,000) and still rolling. Service dept is always clean and the service managers are always courteous. I still trust to bring my 2004 vette for servicethere. And please tell Larry to keep up the good qork. Thanks More

Quick service and on time. Easy check in and pick up. Friendly no pressure to buy extra service. Easy check in and pick up. Friendly no pressure to buy extra service. More

Quick service and on time. Easy check in and pick up. Friendly no pressure to buy extra service. Easy check in and pick up. Friendly no pressure to buy extra service. More

They did a really good job to me I was in and out nice polite waiting room was clean polite waiting room was clean More

I hope I'm remembering each person who helped me correctly, I think Jeffery was the one who checked me in and took care of my appointment. Whoever was the man with the left-most desk with the toy an correctly, I think Jeffery was the one who checked me in and took care of my appointment. Whoever was the man with the left-most desk with the toy animals and plants on his section of the counter. He seemed fairly nice and I got done what I needed from the appointment. However, he did not speak very clearly and I could not understand a lot of what he was saying, so I had to ask him to repeat himself several times. I'm still not entirely sure we were communicating with each other correctly to get everything right. More

Quick service completed in a timely fashion, in and out with concerns pleasant waiting area with concerns pleasant waiting area More

My main interaction with this dealership has been through the services department and while the manager has been nothing but amazing. The departments communication sucks. I'd call and call and never get thro the services department and while the manager has been nothing but amazing. The departments communication sucks. I'd call and call and never get through till I show up in person. I've left voicemails and no one gets back to me. In general they suck and communication unless you're standing in front of them. But the manager has always saved the day each time in my personal case. More

The workmanship was great but the lady answering the phone wasn't helpful at all. She never had anyone return our call all day about a recall appt and we had to drive to the dealership to ask for it fa phone wasn't helpful at all. She never had anyone return our call all day about a recall appt and we had to drive to the dealership to ask for it face to face!!!!! More

It was very simple. The free tow took my car to the dealership and I showed up. I spoke with the service people and they told me they would take care of it. They called The free tow took my car to the dealership and I showed up. I spoke with the service people and they told me they would take care of it. They called and gave me an update a few days later. Finally I received a text saying my car was ready. More

I have been hall Hyundai, 30 years + and was very pleased with their services..keep the good work up! with their services..keep the good work up! More