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Southern Hyundai Newport News

Newport News, VA

4.8
1,417 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12872 Jefferson Avenue

Newport News, VA

23608

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Showing 1,417 reviews

July 27, 2021

Lamar has been helpful to us. We knew what car we wanted and could not find it. He drove to NC to bring a. AR back for us. He did this in the morning and we drove away with a new car that afternoon. We got More

by Jkt6369
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K. LaMar Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2021

Great service and customer service. I appreciated Joel and Ray's attention to detasil to ensure i left with the best deal possible. Thank you More

by lydiacarter58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Sims, Christopher Thoman
July 24, 2021

Lamar and Chris were top notch and very patient with us !!! They answered ALL of our questions and worked to get us the best deal !!! THANKS GUYS , WE APPRECIATE "YOU" !!! MIKE AND DONNA More

by brightest2007
Recommend Dealer
Yes
Employees Worked With
K. LaMar Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Thoman
July 24, 2021

Lamar and the staff went out of their way to get a car from the Virginia Beach location and get it to me to look at. Lamar is amazing to deal with. I would recommend him to anyone. He has exceptional cust More

by cgrover1971
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
K. LaMar Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Sims, Christopher Thoman
July 22, 2021

Thank you to Terry my go to point of contact for cars. He and Chris were extremely helpful in the process of picking are car for my son. More

by May
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Hert Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer, Ray Sims, Casey Metzger, Christopher Thoman, Keith McCullers
Jul 24, 2021 -

Southern Hyundai Newport News responded

Hello May, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

July 20, 2021

Ray was awesome! Had a great experience. Would definitely recommend to another. Awesome service. Thank you for the help. It’s making me put 25 words lol. More

by Antonio Robles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K. LaMar Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Sims, Trent Bailey , Christopher Thoman
July 13, 2021

Came in late and kept everyone here past hours but didn't feel rushed at all . Lamar was super . He took his time to present 3 cars to me and gave honest feedback on all 3. More

by Vinceseidnitzer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K. LaMar Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Sims
Jul 14, 2021 -

Southern Hyundai Newport News responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 03, 2021

Doesn't even deserve 1 star. Jeff in the service department is very unprofessional and shouldn't be working with customers. This is not my first encounter with him being unprofessional, but I guara More

by lblkwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derrick Phillips
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Southern Hyundai Newport News responded

Thank you for your feedback. It is our understanding that you’ve recently spoken with our Service Manager, Derrick Phillips, regarding your experience. We are pleased to hear that we were able to reach an amenable solution. If you have any additional questions, please do not hesitate to contact Derrick directly at 757.243.2000. Thank you.

Jul 21, 2021 -

lblkwell responded

That's odd! I've have not spoken to anyone from Hall Hyundai in regards to this issue.

July 02, 2021

Richard Blueitt was great to deal with when we bought our car. No pressure from him but also very honest about the current car buying environment. He made sure we had all the details we needed to decide wh More

by LaLilly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Thoman, Richard Bluiett
Jul 08, 2021 -

Southern Hyundai Newport News responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 01, 2021

Clean and customer service excellent, takes time out to answer questions More

by Cindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Sims, Christopher Thoman
Jul 08, 2021 -

Southern Hyundai Newport News responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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