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Southern Hyundai Newport News

Newport News, VA

4.8
1,420 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12872 Jefferson Avenue

Newport News, VA

23608

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Showing 1,421 reviews

May 11, 2022

Horrible, unprofessional service. Brenda and Derrick are rude And never return my phone calls or order service for me after two days of me calling them repeatedly and leaving messages More

by Philtharealtor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
May 13, 2022 -

Southern Hyundai Newport News responded

Phil, thank you for your feedback. It is our understanding that you’ve recently spoken to our Service Manager, Derrick Phillips, regarding your experience. We appreciate your understanding as we reach out to your extended warranty company. Please do not hesitate to contact Derrick directly at 757.243.2007 if you have any questions throughout this process. Thank you.

May 02, 2022

LaMar was deeply helpful and respectful of my time. He was honest and clear. This is extremely rare in the car dealership world. If you’re looking for a car, LaMar is a great person to do business with More

by rmtishko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K. LaMar Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel was a great help picking us up from airport. Unsure of his name. He was very professional and knowledgeable., Destiney Horton
May 04, 2022 -

Southern Hyundai Newport News responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 30, 2022

LaMar gives excellent service, follows up, and goes above and beyond to make a personalized experience. More

by Sakura
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K. LaMar Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith McCullers
May 04, 2022 -

Southern Hyundai Newport News responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

April 29, 2022

Catherine went above and beyond for us during purchasing our Escape. She made the financing go by easy peasy and I would recommend her to anyone. Kevin and Mike helped out a lot. Only issue was when we aske More

by Michelle Benders
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Abi-Saab
5.0
This rating includes all reviews, with more weight given to recent reviews.
K. LaMar Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Conley, Catherine Gordon
Apr 30, 2022 -

Southern Hyundai Newport News responded

Hi, congratulations on your new vehicle, Michelle! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

April 24, 2022

We purchased a 2022 Hyundai Tuscon SEL today and the whole experience was excellent. Our salesman Terry Hert was a pleasure to deal with. He was so pleasant, knowledgeable, and really took his time with More

by oakes.vaught
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Hert Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith McCullers
Apr 25, 2022 -

Southern Hyundai Newport News responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hall Hyundai Newport News. We hope you continue to choose us for all your automotive needs! Take care!

April 17, 2022

LaMar did an excellent job helping us buy our Tucson. He wasn’t “pushy” about the purchase but was knowledgeable and helpful. He even ended up finding us a Tucson in a different color that was availabl More

by katherineleffel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K. LaMar Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Catherine Gordon
Apr 19, 2022 -

Southern Hyundai Newport News responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hall Hyundai Newport News. We hope you continue to choose us for all your automotive needs! Take care!

April 05, 2022

Awesome dealership! Thanks guys for being welcoming and selling me my new car one of my best dealership experiences More

by Jorden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K. LaMar Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Southern Hyundai Newport News responded

Hello Jorden, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 01, 2022

I’ve purchased many vehicles in the past and my experience at Hall Hyundai was the best yet! From first contact to when I left the lot in my new car every person with whom I spoke was professional, More

by Kmac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K. LaMar Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cuthbertsom, Christopher Thoman
Apr 06, 2022 -

Southern Hyundai Newport News responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

March 29, 2022

Everyone at the dealership was very helpful to me. The salesman, Lamar, I think was his name, even drove my Tuscan for me in the city traffic. He also explained all the bells and whistles and show More

by Judi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K. LaMar Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cuthberson
Mar 31, 2022 -

Southern Hyundai Newport News responded

Hi Judi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 24, 2022

I tend to dislike the process of looking at and purchasing cars but LaMar made the process much better. He was thoughtful, knowledgeable, and easy to work with. He went with the flow, giving me ple More

by nickhawes14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K. LaMar Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2022 -

Southern Hyundai Newport News responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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