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Southern Hyundai Newport News
Newport News, VA
1,440 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,440 reviews
January 31, 2025
Friendly reception. Appreciated the respectful attitude toward a new customer. Nice getting free service for a change. Appreciated the respectful attitude toward a new customer. Nice getting free service for a change. More
by liz.h.proctor
Verified CustomerEmployees Worked With
January 31, 2025
Chris was my service mgr, he was totally courteous and so helpful. Made sure my repair was covered by the mfgr warranty and that I understood the work that was done. helpful. Made sure my repair was covered by the mfgr warranty and that I understood the work that was done. More
by Michele824
Employees Worked With
January 31, 2025
Very friendly and professional staff, excellent service, and comfortable waiting area. I drive 30 miles to Southern, because my local dealer gave substandard service. and comfortable waiting area. I drive 30 miles to Southern, because my local dealer gave substandard service. More
by MELFLOYD58
Employees Worked With
January 31, 2025
Unacceptable service. Multiple visits for maintenance for the same issue. Still not resolved. Never ever receive a call back when told I would when parts come in, etc. Multiple visits for maintenance for the same issue. Still not resolved. Never ever receive a call back when told I would when parts come in, etc. More
by Mark
January 31, 2025
Everyone kept me informed and was able to get my car repaired in a timely manner. repaired in a timely manner. More
by Kagrif
January 27, 2025
Well let me see. ..I have been doing business with this dealership since 2004. I have enjoyed all the cars I have bought. Hyundai cars are dependable and reliable. You ..I have been doing business with this dealership since 2004. I have enjoyed all the cars I have bought. Hyundai cars are dependable and reliable. You can't beat the cost and service at Southern Hyundai. I quit going to the dealership I had and I have my car serviced at Southern as well. Thank you! More
by RVGRAVY52
January 26, 2025
Took 3 and 1/2 hours and charged 400 for 1 tire replacement after I came in 4 days prior to set up the appointment and this was apparently the “best day” to come in. I came in at opening (7:30) and replacement after I came in 4 days prior to set up the appointment and this was apparently the “best day” to come in. I came in at opening (7:30) and didn’t leave til 10:30 AM and was the first person there. More
by connormware
January 26, 2025
Everyone was friendly, but not pushy. All of my questions were answered. Things that I didn’t understand were explained. Lamar was a pleasure to work with. All of my questions were answered. Things that I didn’t understand were explained. Lamar was a pleasure to work with. More
by cyndi5
Employees Worked With
January 26, 2025
Always fast professional and friendly. They take care of all my vehicles needs. Always fit me in. They take care of all my vehicles needs. Always fit me in. More
by chenoramacon
Employees Worked With
January 26, 2025
Great service, great value, and my car works great after all of the staffs hard work. all of the staffs hard work. More
by wrightak15
