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Southern Hyundai Newport News
Newport News, VA
1,406 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,406 reviews
August 04, 2024
Dealership personal felt bad because they had been overbooked on that particular day. I was there for 4 hours for an oil change and inspection. Customers were upset. My understanding the service appoi overbooked on that particular day. I was there for 4 hours for an oil change and inspection. Customers were upset. My understanding the service appointments were made by a central location and apparently they mismanaged. More
by MRYMAER
Verified Customer
August 03, 2024
Southern Hyundai has an amazing service department and great customer service. The only dealership I will go to! great customer service. The only dealership I will go to! More
by chrishouse4681
August 01, 2024
Jeff is great every time I go in. I'd recommend him all the time. However, this dealership in particular doesn't like answering phones so you'll have to call another department just I'd recommend him all the time. However, this dealership in particular doesn't like answering phones so you'll have to call another department just to get through to somebody. And also, I don't know who does the inspections or work on the vehicle but everytime I have gone in, my seat is pushed all the way back so I'm left under the impression a giant has been in my car. Also on my last visit, there was some sort of black grease smudged on my door which I ended up touching and got this grease all over my shirt and was hard to remove. I've been nice about letting little things like that slide but the straw broke the camel's back was how sloppy the sticker was applied to my car. The adhesive from previous stickers are so visible, it looks sloppy. I know I don't have the nicest looking car but it would be appreciated if someone handled it with care. More
by Sd
Employees Worked With
July 31, 2024
I stoped using this location because of the terrible service. I decided to give it another try since it’s under Southern and I am so happy I did!!! Service was great, friendly and professional. service. I decided to give it another try since it’s under Southern and I am so happy I did!!! Service was great, friendly and professional. More
by Danielle
July 31, 2024
Very prompt and polite. Knew why I was there and took care of me quickly Knew why I was there and took care of me quickly More
by LMGRIFFI
Employees Worked With
July 28, 2024
Great Service from a great dealership. Found my new service team for my Santa Fe, thank you Derrick. Found my new service team for my Santa Fe, thank you Derrick. More
by JOHN.ZMAN
Employees Worked With
July 27, 2024
Great friendly staff with a comfortable waiting area with complimentary water and coffee. I've been coming here for all my warranty oil changes for the last 3 years. complimentary water and coffee. I've been coming here for all my warranty oil changes for the last 3 years. More
by CHRIS A
Employees Worked With
July 26, 2024
Everyone at the dealership seemed to be very professional, courteous and the service was very prompt. professional, courteous and the service was very prompt. More
by kimbold2000@yahoo.com
Employees Worked With
July 26, 2024
I have to say Jeff was exceptional I was a very distraught respiratory therapist stranded in Hampton Virginia he efficiently and swiftly assisted me and getting a loaner vehicle while my vehicle wa distraught respiratory therapist stranded in Hampton Virginia he efficiently and swiftly assisted me and getting a loaner vehicle while my vehicle was maintained Hyundai definitely stands by their warranty I had no issues in my car is running fine exceptional wonderful service highly recommend these gentlemen and I will always return from the bottom of my heart I truly thank you Jeff for assisting me in such a hard time More
by sjharris28
July 24, 2024
They're very knowledgeable of the cars they service, and they do great work fixing them. they do great work fixing them. More
by JK4094581
Employees Worked With
