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Southern Hyundai Newport News

Newport News, VA

4.8
1,406 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12872 Jefferson Avenue

Newport News, VA

23608

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Showing 1,406 reviews

August 13, 2024

Larry Fowler sized up our situation and went the extra mile to obtain a tire and get us back on the road again in short order. Excellent job and service More

by VANURSE417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Fowler
Aug 23, 2024 -

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 13, 2024

Great customer service but a couple minor issues with the repair service I had encountered after I checked the mechanics work. More

by NPFORR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
Aug 23, 2024 -

Southern Hyundai Newport News responded

We appreciate your feedback and are eager to better your return experience.

August 12, 2024

I was 20 minutes late and they still kept my appointment, but my second appointment there where no shuttle and spending almost four hours at the dealership. More

by makuco63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Southern Hyundai Newport News responded

We appreciate your feedback and are eager to better your return experience.

August 12, 2024

They were very timely with the completion of changing the oil and rotating the tires. Thank yoy More

by JOANIED0143
Recommend Dealer
Yes
Employees Worked With
Service Dept don't remember the name.
Aug 23, 2024 -

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 12, 2024

Very Pleasant & family oriented. The staff are very nice people and the service is great. More

by KDKIMJAE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 12, 2024

Very positive experience. Great sales staff. They made my vehicle purchase relaxed and stress free. More

by p.gingerich2013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
K. LaMar Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Conley, Catherine Gordon
Aug 23, 2024 -

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 11, 2024

I came on Saturday and Mike created me. I said I was just looking, but I will take a card from you and he gave me a book of the car we where looking at. I was very pleased that he did not More

by COOOKIEMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Abi-Saab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Conley, Catherine Gordon
Aug 23, 2024 -

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 11, 2024

Very professional and we did not have to wait very long. Was able to answer my questions More

by Toojolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Blyth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 11, 2024

Hard problem to solve for A/C. Loved the tenacity and the effort. I appreciated how politely I was treated as well. I can imagine everyone was as frustrated as I. More

by jeffreytheall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 11, 2024

It is clean. Staff is polite, courteous, friendly and very healthful. The service they give is the reason that I purchased a second Hyundai. Shoutout to the se More

by fo4rnaynay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
Aug 23, 2024 -

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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