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Southern Hyundai Newport News
Newport News, VA
1,321 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,321 reviews
December 18, 2024
The service was supposed to take 1-1,5 hours so I decided to wait there. It took 3,5 hours, because of a software update that needed to be done. I was not informed of the recall or software update in the beg to wait there. It took 3,5 hours, because of a software update that needed to be done. I was not informed of the recall or software update in the beginning of the appointment, if I knew I wouldn't have waited there. After the service, inside the car smelt so bad like burned oil, I had to drive with open windows for a while. Other than that service was fine. It would be nice if the dealer had a car wash service. More
by BAHAR CABRERA
Verified CustomerEmployees Worked With
December 15, 2024
My experience with your service department was a good one. Mr Moien was great. He kept me up dated on my cars progress. one. Mr Moien was great. He kept me up dated on my cars progress. More
by Carwea75
December 15, 2024
Your service is always the best. I really feel like they know me and Jeff is especially awesome. He's a keeper. I will only come here when my car needs servicing. I really feel like they know me and Jeff is especially awesome. He's a keeper. I will only come here when my car needs servicing. More
by CASSANDRA724
December 15, 2024
Great dealership! Bought 2 cars here. Really miss Brenda in service department. She is outstanding in knowledge & working with customers! Bought 2 cars here. Really miss Brenda in service department. She is outstanding in knowledge & working with customers! More
by YORKTOWNSONG
Employees Worked With
Brenda
December 14, 2024
Good dealership, was able to promptly schedule appointment and have car ready for use on time. I wish their break room had more snacks than water and granola bars though. appointment and have car ready for use on time. I wish their break room had more snacks than water and granola bars though. More
by Max
Employees Worked With
December 14, 2024
Did an excellent job and finished quickly. I prefer this dealers service department because of their quality and professionalism. I prefer this dealers service department because of their quality and professionalism. More
by Mmaggio
December 14, 2024
Customer Service is. always great. They scheduled you in a timely manner and wait time is reasonable. I never had an issue that wasn’t taken care of immediately. Thank yo always great. They scheduled you in a timely manner and wait time is reasonable. I never had an issue that wasn’t taken care of immediately. Thank you Southern for your professionalism and great service. More
by GREENDANE50
December 13, 2024
Chris assisted me, excellent service. The Team had me out in less time than quoted. The Team had me out in less time than quoted. More
by SCOBIGIRL
Employees Worked With
December 12, 2024
Easy and fast reasonable prices Mike Saab easy to work with would recommend to a friend with would recommend to a friend More
by mattball123
Employees Worked With
December 11, 2024
Great customer service, stayed in contact with me and informing me about the service and hours. Derrick is an awesome manager informing me about the service and hours. Derrick is an awesome manager More
by Diane
