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Southern Hyundai Newport News

Newport News, VA

4.8
1,396 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12872 Jefferson Avenue

Newport News, VA

23608

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Showing 1,396 reviews

September 19, 2024

Scheduling to picking up was 5/5 service, appreciate the timeliness. Very thankful my car was serviced and picked up on same day. More

by KFORREST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 19, 2024

The service team was quick and they were friendly. Took time to listen to my concerns. More

by mfirth3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 19, 2024

Fantastic service! Highly recommend Hyundai Newport News. Quick and efficient work and kind service everytyme. More

by Rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 19, 2024

I am very satisfied with the service received. The Service staff was friendly and attentive to me as a customer. I highly recommend the Service Center and will utilize their services for my Hyun More

by PSWADDELL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 19, 2024

2 1/2 hours for an oil change and inspection. What is the point in scheduling? More

by ggarrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Southern Hyundai Newport News responded

We appreciate your feedback and are eager to better your return experience.

September 18, 2024

The dealership has always been 5 for 5 until points for service were discontinued. The corporate management should return to the customer benefits the purchased under the Hall banner keeping the long time More

by 2RSWEAVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
4.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Great service and great people. We had a very experience. Fast but thorough, we left very comfortable with the technologies in the car. Sales follow-up was great. More

by CPS1064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Nichols
Sep 20, 2024 -

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 18, 2024

I recieved superb customer service from Chris House on Sept 16, 24. Tire was fixed! More

by SHERRY.WILSON23608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Very professional, very pleasant. I enjoyed the time that I waited for my car.thanks. More

by vermalew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Friendly and very helpful staff . I have always been treated with respect and all concerns have been taken care of. More

by HYNINNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
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