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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

4.3
4,724 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 4,724 reviews

July 17, 2022

Excellent treatment. Frank constantly kept me aware of every stage and let me know costs. More

by enkidumauling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Sneed
Jul 18, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 17, 2022

Staff is great they’re always quick and efficient when I bring my vehicle in. More

by CGEARLEY66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavelle
Jul 18, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 16, 2022

Every single person was amazing! We will return for sure! Thank you all for everything you did to help our family! More

by bridget0316
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrone Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank S was amazing 5 stars!, Jeff Owens
Jul 18, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 15, 2022

The buying experience was great! Have a mechanical issue with the vehicle that was not adequately addressed by the service department. I had to research to find the problem with my v More

by eleycl
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Markel Bell
Jul 15, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Jul 15, 2022 -

eleycl responded

Calvin Eley (757) 336-2775/eleycl@gmail.com Transmission shudder wasn’t adequately addressed during a service visit. The problem is systemic for my vehicle and was addressed in a GM service bulletin (18-NA-355) with the required corrective action. As I initially requested, I should have been referred to a Chevy dealership. Three of the four Chevy dealerships I called, where aware of the issue and the required action to correct the problem. Telling a customer the issue could not be replicated during a test drive isn’t always the correct answer.

July 15, 2022

I have had nothing but good dealings with the service department. To be specific great dealings with Barbara. She goes above and beyond for you no matter how swamped she is. She makes you her priority. H More

by jrivers22003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara McMaster
Jul 15, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 14, 2022

Staff seemed loss when picking up my vehicle. They handed me my keys to my car without verifying who I was. Huge red flag and lost my trust for them to keep my vehicle safe while in their care. P More

by Joi Morrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Barbra McMasters
Jul 14, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention, Joi. Our service team will be contacting you directly to assist you in any way they can. Enjoy your day.

July 13, 2022

Understood what I wanted done and completed work in a timely manner. Was very happy with my service More

by rick.makowski
Recommend Dealer
Yes
Employees Worked With
Service
Jul 13, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 12, 2022

Very responsive and quick - great service and clean facility - will use again. Good maintenance recommendations. More

by brawleyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Humphries
Jul 12, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 12, 2022

I enjoyed the service rep. I encountered this time for my oil change. He was very pleasant and helpful! please update your survey, I don't recall the service rep. name so t More

by Ghost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

July 10, 2022

Everyone was so kind and they worked hard to get me in a car they all kept asking me if I needed anything More

by MSJAEGEE210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Owens, Allison Humphries
Jul 11, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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