
Southern Chrysler Dodge Jeep Ram Greenbrier
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,513 reviews
Service for recall and oil change Paul was very informative and communicated really well with me about the work being done. He called me as soon as my truck was ready and had me out th Paul was very informative and communicated really well with me about the work being done. He called me as soon as my truck was ready and had me out the door soon after picking up. More
My favorite place to take my vehicles Everyone from customer service to the valet are very friendly and professional. They only recommend what you need and never recommend what you don't n Everyone from customer service to the valet are very friendly and professional. They only recommend what you need and never recommend what you don't need. More
Awesome experience Had an awesome experience and my advisor Paul was very helpful. I recommend the. service garage to anyone looking for a place they can trust. Had an awesome experience and my advisor Paul was very helpful. I recommend the. service garage to anyone looking for a place they can trust. More
Overall poor experience Received notice for 2 recalls, called 4 times in 1 week to schedule appointment, always went to voicemail, left through voicemails and never received Received notice for 2 recalls, called 4 times in 1 week to schedule appointment, always went to voicemail, left through voicemails and never received call back. On 5th time calling I was finally able to speak to someone, parts needed ordered and I would receive a notice when they came in. I received a notice and was able to make an appt. Took to shop for recalls and state inspection AFTER the recalls were fixed as it wouldn't pass without the recalls being fixed. I left it there for the day and got a call saying on of the parts wouldn't be delivered till the next day. So I left it overnight to be fixed in the morning. Did not receive any call in the morning notifying me of progress. Started calling them around noon and didnt get to speak to anyone AGAIN. Four calls and 2 hours later someone answered and told me she would check with the technician and call me right back, an hour later no call back. I call to check and at that time was finally told the part they were waiting on wouldn't be there till Tuesday as it wasnt on the truck that morning. That I could pick it up then. Not okay, we scheduled other work to be done the following day. We picked it up and I was told i would recieve a rejected state inspection because the recall wasnt fixed. They already ripped the current inspection sticker off when that wasnt suppose to be done until last so I had to pay for a bogus inspection. Will be calling another dealer for the second recall, who cares if its farther away. Three people in front of us during check out were having a very poor time too. More
Number 1 for Sales & Service I just purchased a new Jeep Cherokee Limited and confirmed that their sales force (Mr. Kevin Jones AKA KJ) is still the best in the business! This is I just purchased a new Jeep Cherokee Limited and confirmed that their sales force (Mr. Kevin Jones AKA KJ) is still the best in the business! This is my 3rd new vehicle in a row from this outstanding dealership and I don't plan on going anywhere else not just for the honest and friendly sales but also for the incredible service department! For a top notch sales experience, you can't do better and you will come back! More
Great experience. Eddie McIntosh and Tony Cando made the entire experience amazing. Eddie’s thorough knowledge of the Wrangler is impressive. He took plenty of time w Eddie McIntosh and Tony Cando made the entire experience amazing. Eddie’s thorough knowledge of the Wrangler is impressive. He took plenty of time with me during the demo and purchase process. Eddie is a true professional. Tony Cando, the finance and business director was equally impressive. Tony did a fantastic job during the “paperwork” stage. He was extremely helpful and professional. Eddie and Tony are definitely the only team I’d buy my Jeep from. Go visit them, you will be happy you did. More
Good service team My experience was good while I ws here. The service write up person who helped my notice I had had a recall and had the technician take car of it with My experience was good while I ws here. The service write up person who helped my notice I had had a recall and had the technician take car of it without me having to say anything. That saved me a trip back to have my car serviced. More
Oil change Have always had good service at Greenbrier Jeep! The staff is always friendly and courteous and the dealership is super clean! I would recommend to ot Have always had good service at Greenbrier Jeep! The staff is always friendly and courteous and the dealership is super clean! I would recommend to others! More
New car purchase Somewhat quick process, but I am definitely satisfied with my recent purchase. Staff was friendly and knowledgeable, enjoyed my experience with this d Somewhat quick process, but I am definitely satisfied with my recent purchase. Staff was friendly and knowledgeable, enjoyed my experience with this dealership and the people. More
Best salesman ever! Julian is so friendly and down to earth! He is very knowledgeable and is open to answer every question, if he does t know an answer he won’t just make Julian is so friendly and down to earth! He is very knowledgeable and is open to answer every question, if he does t know an answer he won’t just make something up, he will go get you the correct information. Best car buying experience ever just because of him! More