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Southern 441 Toyota
Royal Palm Beach, FL
510 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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510 Reviews of Southern 441 Toyota
August 22, 2019
SERVICE TOOK VEHICLE IN TO GET OIL CHANGE ROTATE TIRES AND BLOW OUT REUSABLE AIR FILTER. TWICE THEY FORGOT TO ROTATE TIRES, I LET THE FIRST ONE SLIDE BUT I JU TOOK VEHICLE IN TO GET OIL CHANGE ROTATE TIRES AND BLOW OUT REUSABLE AIR FILTER. TWICE THEY FORGOT TO ROTATE TIRES, I LET THE FIRST ONE SLIDE BUT I JUST COULDN'T LET THE SECOND SLIDE. THE 1st TIME THEY GAVE ME SOME CRAZY STORY THAT THE AIR PRESSURE WAS LOW IN ONE OF THE TIRES THAT'S WHY THEY DIDN'T ROTATE THEM AND THAT IT WAS A POLICY BUT THEY DID NOT OFFER ME A REFUND I HAD TO TAKE IT TO ANOTHER DEALER AND PAID $40 FOR THEM TO CHECK AIR PRESSURE AND ROTATE THEM WHICH THEY DID. SO WHAT COST ME $43 ENDED UP COSTING ME $83. THIS TIME THEY SAID I COULD BRING THE VEHICLE BACK IN TO GET THEM ROTATED. TOYOTA LIKE TO WASTE PEOPLE TIME. SHUTTLE SERVICE IS NOT SMOOTH EITHER AND THE REASON WAS THAT THEY WERE SHORT STAFF, THERE ALWAYS SEEM TO BE AN EXCUSE FOR THE POOR SERVICE. THE SERVICE ATTENDANTS SEEM TO BE MORE POLITE THESE DAYS BUT SHORTAGE OF STAFF SEEM TO STILL BE AN ISSUE, I DID ADDRESS THIS ISSUE WITH THE GENERAL MANAGER IN THE PASS, I HOPE HE GETS IT RIGHT SOON. ONE OTHER THING THEY ARE NOT CONSISTENT IN THERE PRICING EVERY TIME YOU GO TO GET THE SAME OIL CHANGE DONE THE PRICES GO UP, REALLY! I AM DISSAPOINTED IN THE WAY I RECEIVE SERVICE HERE. FOR THIS SOLID BRAND I BELIEVE THE SERVICE SHOULD BE WAY BETTER. More
by Jermy
Employees Worked With
I WONT NAME ANY NAMES BECAUSE I KNOW WHEN SERVICE IS POOR ITS BECAUSE OF THE OWNER OR LEADER THAT LEADS
August 22, 2019
My next lease Found my XSE lease with the help of the sales team from Southern 441. The pair of salesmen were both diligent and informative. I had visited or spoken Found my XSE lease with the help of the sales team from Southern 441. The pair of salesmen were both diligent and informative. I had visited or spoken with no less than 5 dealerships and found my best price at Southern 441 Toyota. I intend to service this Camry there and would recommend this team to anyone that asks. More
by StingRay21
Employees Worked With
Alvaro Delgado, Don Skerratt
August 17, 2019
Great customer service From the minute I pulled up, I was greeted by the friendly staff. They went in to get my service advisor, Pablo Perez, who came out and wrote up my t From the minute I pulled up, I was greeted by the friendly staff. They went in to get my service advisor, Pablo Perez, who came out and wrote up my ticket. He explained what they were going to do for my scheduled service appointment. I was pleasantly surprised to have my car back so quickly. More
by Cristi58
Employees Worked With
Not sure who scheduled me
August 16, 2019
Very Helpful Was very great. Andrew was very helpful with all of customer needs. Everyone is always so nice and friendly when we go into this dealership. Was very great. Andrew was very helpful with all of customer needs. Everyone is always so nice and friendly when we go into this dealership. More
by JGarsman
Employees Worked With
Alvaro Delgado
August 15, 2019
Awesome great amazing Great customer service very helpful i was there for about an hour gave me a great deal on the car i recommend everyone to go there Great customer service very helpful i was there for about an hour gave me a great deal on the car i recommend everyone to go there More
by DOUDNYB26
Employees Worked With
Claudia Bermudez
August 14, 2019
Customer service Rep.. Mr.Rich Reyes was Awesome. He was professional and informative about my car service.. But more important he was honest with repairs that my car needed Mr.Rich Reyes was Awesome. He was professional and informative about my car service.. But more important he was honest with repairs that my car needed.. Thank You see U guys again More
by Carlos Valdes
Employees Worked With
Rich Reyes
August 11, 2019
Very Satisfied I arrived with no appointment, They took my vehicle right in. Fixed the Issue very Happy. Andrew was very professional . Will continue to take my veh I arrived with no appointment, They took my vehicle right in. Fixed the Issue very Happy. Andrew was very professional . Will continue to take my vehicle there. More
by Cooper
Employees Worked With
Andrew Scearce
August 10, 2019
Excellent service My car was serviced in a timely manner. Did not have to wait long. Stephan was nice and helpful. Would like to see him again on our next vehicle servi My car was serviced in a timely manner. Did not have to wait long. Stephan was nice and helpful. Would like to see him again on our next vehicle service..., More
by Leah8730
Employees Worked With
Stephan service dept
August 09, 2019
Clear and smooth It was a very good experience in this dealership. The information was clear and the operation smooth. Steve, the sales person, was exceptional. The fi It was a very good experience in this dealership. The information was clear and the operation smooth. Steve, the sales person, was exceptional. The finance department was fast and easy. Definetely I recommend this dealership. More
by Highlander
Employees Worked With
Vincent DeCapua, Steve Resavy
August 06, 2019
Excellent Service. I further certify that I am not associated with a dealership or service center, past or present, nor is anyone in my family. Service. I further certify that I am not associated with a dealership or service center, past or present, nor is anyone in my family. More
by Southern Tpyota
Employees Worked With
Se Young Kim
