Southern 441 Toyota

Service Area The people that have assisted me since I purchased my vehicle 3 yrs ago have been very helpful & respectful, & have addressed all my concerns. 2 that The people that have assisted me since I purchased my vehicle 3 yrs ago have been very helpful & respectful, & have addressed all my concerns. 2 that still work there are Durrell Hunter, & Pablo Perez. More

Great service department My wife and I were going out of town and I wanted to make sure that the car was ready and safe to make the trip. I sent her so that she could have it My wife and I were going out of town and I wanted to make sure that the car was ready and safe to make the trip. I sent her so that she could have it serviced and looked at. The service technician Se Young Kim did an outstanding job telling her what was done and making sure that the car was in tip top shape to make the trip a breeze. More

Excellent service Very helpful and friendly all the crew I recommend this dealer to everyone . Randy rincón was my sale and he helped me to drive the car of my dream th Very helpful and friendly all the crew I recommend this dealer to everyone . Randy rincón was my sale and he helped me to drive the car of my dream the same day More

Professional Service When I called for a service appointment I was told to see Lou. However, when I arrived at the dealership, I was informed that Lou doesn’t see custome When I called for a service appointment I was told to see Lou. However, when I arrived at the dealership, I was informed that Lou doesn’t see customers anymore because he got promoted. I just don’t know if the receptionist who set up my appointment is new or didn’t know that Lou got promoted. Or did he? Anyway, there was Durrell who took care of my car service needs and he handled it in a professional way. I didn’t wait that long to have my car serviced although it was a busy Saturday morning. More

Wonderful experience! The salesman, Ryan Levy, was very knowledgeable, polite, and patient. He took very good care of me and answered all of my questions. The sales manager The salesman, Ryan Levy, was very knowledgeable, polite, and patient. He took very good care of me and answered all of my questions. The sales manager and finance person were also great and very helpful! I would definitely recommend this dealership to my family and friends! More

Horrible Customer Service Se Young has the worst customer service skills ever! I took my car In for a service appt at 4:15pm and the first thing he said to me was they wouldn’t Se Young has the worst customer service skills ever! I took my car In for a service appt at 4:15pm and the first thing he said to me was they wouldn’t be able to do much because they were closing in 45 minutes and everyone is trying to go home. I then asked why would I be given a 4:15 appt if they knew they wouldn’t be able to fully service my car in such time? His answer was he didn’t know but there’s nothing he could do and that he was running off 3 hours of sleep. I asked if I could reschedule for the next morning because I didn’t want my car rushed on and he told me it wouldn’t be until weeks out. I planned on going out of town the following day with my car and didn’t want to take the chance of driving it without service since I was over on my miles. Se Young stated they could only do the oil change at the moment since everyone is trying to go home and I’d have to come back for everything else. I asked him to have them check the tires as well and mentioned a bottom panel that was hanging underneath and asked if they could zip tie that as well. He had my car taken to the back and 30 minutes later I received notification that my car was ready. As it came time to pay, I realized my total came out to be higher than I would normally pay for service and that’s when he felt the need to tell me that oil change prices went up. So I asked how come I wasn’t told that prior since that was a change? He said he didn’t know. I asked to look at my previous invoice and prices were the same but they charged $25 just to zip tie the bottom, when in fact he never mentioned if there would be a charge nor did I get a phone call to let me know or if I agreed to proceed. Then he threw in that “he gave me a discount” because oil changes went up to $80. When I asked for his name he said it’s on my invoice and asked “why, are you going to put in a complaint”? I ignored his question and just grabbed my belongings and left. I find it very hard to believe that he had the audacity to complain of how he hasn’t slept and wants to go home. As much as I promised myself to never take my car elsewhere for any type of service, I think Se Young did it for me. I do not plan on returning there for anything! More

Exceptional service The customer service representative went out of his way to take care of any need or issue I had. Turkey excellent service. Se Young Kim provides top n The customer service representative went out of his way to take care of any need or issue I had. Turkey excellent service. Se Young Kim provides top notch service every time. More

The BEST service ever! Stephan R. at 441 Toyota provided great customer service! He explained everything to me and the service was fast. Thank you for providing me with a lo Stephan R. at 441 Toyota provided great customer service! He explained everything to me and the service was fast. Thank you for providing me with a loaner. because my van had to be kept overnight. I’m very pleased with the service I received. Thank you! More

My next lease Found my XSE lease with the help of the sales team from Southern 441. The pair of salesmen were both diligent and informative. I had visited or spoken Found my XSE lease with the help of the sales team from Southern 441. The pair of salesmen were both diligent and informative. I had visited or spoken with no less than 5 dealerships and found my best price at Southern 441 Toyota. I intend to service this Camry there and would recommend this team to anyone that asks. More