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South Point Hyundai

Austin, TX

4.4
2,368 Reviews
Call Dealership (855) 358-0723
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4610 S Interstate 35

Austin, TX

78745

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2,368 Reviews of South Point Hyundai

November 23, 2023

I had a 2. 5hr wait to get an oil change and that was with an appointment. More

by ATX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Fisher
Report | Print
Nov 27, 2023 -

South Point Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Eddie Gomez hydelivery@southpointauto.com

November 22, 2023

Good service thanks for your help great job courtney assisted my family on very need highly appreciated More

by Carlos512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Fisher
Report | Print
Nov 24, 2023 -

South Point Hyundai responded

Carlos, thank you for choosing South Point Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rebecca Abyetta rebecca@southpointauto.com

November 21, 2023

All work was completed in a timely fashion. I was also given a loaner car. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tillotson
Report | Print
Nov 22, 2023 -

South Point Hyundai responded

Thank you, Ray, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at South Point Hyundai. Rebecca Abyetta rebecca@southpointauto.com

November 16, 2023

Need better customer service. Was completely rude over the phone. This guy needs some manners. More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Rodriguez
Report | Print
Nov 20, 2023 -

South Point Hyundai responded

We're sorry that you didn't have a completely satisfying experience, Luis. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Eddie Gomez hydelivery@southpointauto.com

November 11, 2023

Service is good but it takes months to get an appointment. This is a general problem with Hyundai dealerships. More

by MK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Rowling
Report | Print
Nov 12, 2023 -

South Point Hyundai responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Rebecca Abyetta rebecca@southpointauto.com

November 03, 2023

My experience with South point Hyundai was great, my salesman Bubba Mitchell was patient, he showed us several vehicles and we didn't feel rushed. I ended up getting the a 2023 Genesis G70 and I love my More

by monicacharles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Therion "Bubba" Mitchell, Steve Borke
Report | Print
Nov 05, 2023 -

South Point Hyundai responded

Thank you so much for your kind words, Monica, and for taking the time to leave us this wonderful feedback! Eddie Gomez hydelivery@southpointauto.com

November 02, 2023

Set expectations for service and exceeded time estimate for an oil change and 7500 mole checkup. More

by Bkerns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Vasquez
Report | Print
Nov 02, 2023 -

South Point Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rebecca Abyetta rebecca@southpointauto.com

October 31, 2023

Great quality cars and excellent customer service! Very pleased with all aspects of this purchase. More

by Sarahsdad55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carter Palmer, Chris Ayers
Report | Print
Nov 01, 2023 -

South Point Hyundai responded

Sarah, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing South Point Hyundai! Eddie Gomez hydelivery@southpointauto.com

October 30, 2023

Chris was a great salesman, made things quick and easy like I asked! I appreciate the service I received when buying my new truck, I look forward to doing further business with South point Hyundai! More

by diegobatlle51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carter Palmer, Chris Ayers
Report | Print
Oct 30, 2023 -

South Point Hyundai responded

Thank you for taking the time to write this review, Diego! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new truck! All of us at South Point Hyundai are glad to have you as a customer. Eddie Gomez hydelivery@southpointauto.com

Oct 30, 2023 -

South Point Hyundai responded

Thank you, Diego! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing South Point Hyundai. Eddie Gomez hydelivery@southpointauto.com

October 29, 2023

The employees are very professional, they explained everything to the customers. The location is comfortable to wait More

by Lisandra Gutiérrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Vasquez
Report | Print
Oct 30, 2023 -

South Point Hyundai responded

Lisandra, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rebecca Abyetta rebecca@southpointauto.com

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