South Point Hyundai
Austin, TX
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2,368 Reviews of South Point Hyundai
Horrible wait time for any kind of service. 3-4 months for a scheduled appointment. If you take your car with no appointment for an urgent matter. The car stays there for at least 30 days befor 3-4 months for a scheduled appointment. If you take your car with no appointment for an urgent matter. The car stays there for at least 30 days before it will get looked at. Does this make sense? More
We had an awful experience with the service department here. We brought our vehicle in because the transmission indicator came on. We were told that this would be under warranty and that we would hear bac here. We brought our vehicle in because the transmission indicator came on. We were told that this would be under warranty and that we would hear back the next day. After a couple of days, we did hear back and were told our car was ready. After Ubering 20 miles to get here, we were told "We thought you were someone else on the phone, your car isn't ready". Eventually, on a later day we received an invoice with a surprise almost $300 diagnostic fee, work quoted for over a thousand dollars, with tons of overpriced add-ons suggested (Air filters, windshield wipers, oil, every add-on you could think of and all costing way more than they should). This is all on a one year old vehicle. They made us pay the $300 diagnostic fee before we could take our car to a real mechanic. That mechanic charged $240 to fix the issue in a few hours. If you read reviews, you'll notice the positive reviews are for sales, the negative reviews are for service. Don't use this service department. More
Art Liscano was my salesman and he was so amazing. He helped and explained everything so thoroughly and gave my husband and I the best car buying experience ever. He helped and explained everything so thoroughly and gave my husband and I the best car buying experience ever. More
Excellent customer service. Excellent communication with customers and I got what I needed.very helpful, very knowledgeable left very satisfied! Excellent communication with customers and I got what I needed.very helpful, very knowledgeable left very satisfied! More
Great experience, Bubba was pleasant and easy to work with. Our new vehicle purchase was not stressful. Will be recommending friends to Bubba at South Point Hyundai. with. Our new vehicle purchase was not stressful. Will be recommending friends to Bubba at South Point Hyundai. More
This is my second new Hyundai. I drove from Dallas to Austin, South Point after I called Shawn Hamze. We met at the dealership. Thank you Shawn for being so helpful. Always a p I drove from Dallas to Austin, South Point after I called Shawn Hamze. We met at the dealership. Thank you Shawn for being so helpful. Always a pleasure to meet and deal with you. Shawn cares about his customers and explains things in easy to understand words. Nothing is hidden. Thanks again Shawn for another perfect transaction and have a happy new year. More
I worked with Shawn Hamze this is my 3rd car I have purchased off him and it was as always a very pleasurable experience. We drove out of there with all the knowledge of our new vehicle and feel very purchased off him and it was as always a very pleasurable experience. We drove out of there with all the knowledge of our new vehicle and feel very comfortable in it.....:) More