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South Point Hyundai

Austin, TX

4.4
2,368 Reviews

4610 S Interstate 35

Austin, TX

78745

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2,368 Reviews of South Point Hyundai

January 26, 2024

The worst service I've had in my life. Time and time again they continue to disappoint. Do NOT go to this dealership. More

by TJDogs96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emmanuel Soto
Jan 31, 2024 -

South Point Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Eddie Gomez hydelivery@southpointauto.com

January 24, 2024

Horrible wait time for any kind of service. 3-4 months for a scheduled appointment. If you take your car with no appointment for an urgent matter. The car stays there for at least 30 days befor More

by almazanteresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emmanuel Soto
Jan 27, 2024 -

South Point Hyundai responded

Thank you for your review. We're sorry to hear about the delays, and we'd like to address these issues with our team. If it's possible to discuss your concerns in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Eddie Gomez hydelivery@southpointauto.com

January 12, 2024

Good service top to bottom. William was a very helpful and responsive sales rep and helped me throughout a monthlong process. More

by GregH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Tucker
Jan 12, 2024 -

South Point Hyundai responded

Thank you, Greg, for your feedback on your recent visit to South Point Hyundai. It's great to hear that we were able to assist you and that you had such a positive experience. Eddie Gomez hydelivery@southpointauto.com

January 06, 2024

We had an awful experience with the service department here. We brought our vehicle in because the transmission indicator came on. We were told that this would be under warranty and that we would hear bac More

by mdoeckel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lala Carver
Jan 10, 2024 -

South Point Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Eddie Gomez hydelivery@southpointauto.com

January 03, 2024

Art Liscano was my salesman and he was so amazing. He helped and explained everything so thoroughly and gave my husband and I the best car buying experience ever. More

by rvasquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Art Liscano, Carter Palmer
Jan 03, 2024 -

South Point Hyundai responded

Thank you so much for your wonderful review! We are thrilled that Art had the opportunity to provide you with great service. We thank you for choosing South Point Hyundai! Eddie Gomez hydelivery@southpointauto.com

January 02, 2024

This dealership was very nice so were the people I will definitely come back again More

by BigXThePlug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Frank
Jan 02, 2024 -

South Point Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing South Point Hyundai! Eddie Gomez hydelivery@southpointauto.com

December 30, 2023

Excellent customer service. Excellent communication with customers and I got what I needed.very helpful, very knowledgeable left very satisfied! More

by Raya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Allen, Jared Castille, Shawn Hamze, Eddie Gomez, Sonny Naser, Mike Ortiz, Carter Palmer, Jim Hayth, Steve Borke, Thomas Tillotson
Jan 01, 2024 -

South Point Hyundai responded

Thanks, Raya, for sharing about your experience with South Point Hyundai. We appreciate your business and hope to see you again soon! Eddie Gomez hydelivery@southpointauto.com

December 30, 2023

Great experience, Bubba was pleasant and easy to work with. Our new vehicle purchase was not stressful. Will be recommending friends to Bubba at South Point Hyundai. More

by littlei7116
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Therion "Bubba" Mitchell
Jan 01, 2024 -

South Point Hyundai responded

It's fantastic to hear that Bubba provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing South Point Hyundai! Eddie Gomez hydelivery@southpointauto.com

December 28, 2023

This is my second new Hyundai. I drove from Dallas to Austin, South Point after I called Shawn Hamze. We met at the dealership. Thank you Shawn for being so helpful. Always a p More

by Jonathan B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Hamze
Dec 29, 2023 -

South Point Hyundai responded

Thank you so much, Jonathan, for your excellent review! We are so glad that Shawn had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Eddie Gomez hydelivery@southpointauto.com

Dec 29, 2023 -

Jonathan B responded

Thank you Eddie and have a wonderful day and a happy new year!

December 27, 2023

I worked with Shawn Hamze this is my 3rd car I have purchased off him and it was as always a very pleasurable experience. We drove out of there with all the knowledge of our new vehicle and feel very More

by jonboozan
Recommend Dealer
Yes
Employees Worked With
Shawn Hamze
Dec 28, 2023 -

South Point Hyundai responded

We are very happy Shawn provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eddie Gomez hydelivery@southpointauto.com

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