South Point Hyundai
Austin, TX
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2,369 Reviews of South Point Hyundai
Highly recommended. Kyjuan was awesome! He listened, was knowledgable, kind, professional, and was committed to great customer service. Kyjuan was awesome! He listened, was knowledgable, kind, professional, and was committed to great customer service. More
Disappointed drove there to find out the state inspection was not working. Tried to get batteries replaced for my keys. The parts person was not helpful. was not working. Tried to get batteries replaced for my keys. The parts person was not helpful. More
I had an 830am appointment to replace the cabin and engine air filters. Told me it would take 1-2 hours. When it was almost 1130am and no one had told me anything, I went to the car dropoff area asking engine air filters. Told me it would take 1-2 hours. When it was almost 1130am and no one had told me anything, I went to the car dropoff area asking whoever was around for information about my car. One person was going to ask the technician for me, but that person had me waiting again for at least 15 min, so I decided to go to the source. I found my car, but the technician just started taking it down, didn't even look at me. Drove it away. So I walked back. Then they sent me a text saying there's $3,600 worth of repairs it needs. They didn't talk to me about these repairs, just a text. I take my car home and realize they left a random screw and allen wrench on the passenger floor. Not to mention the cashier behind the desk in the waiting room was coughing the whole 3 hours, I'm sure exposing us all to whatever she had. Really horrible service department. More
Amazing service, I’d like to thank Dereck for helping me find a bank and financed to my liking. And the car salesmen Carlos did a great job, he made me feel comfortable and confident with my purchase. find a bank and financed to my liking. And the car salesmen Carlos did a great job, he made me feel comfortable and confident with my purchase. More
Excellent service and friendly. They said it would take about 2 hours and was done in 90 minutes Waiting area was very clean and even offered coffee/water and snacks. They said it would take about 2 hours and was done in 90 minutes Waiting area was very clean and even offered coffee/water and snacks. More
Don't buy a Hyundai if you expect service after the sale. Bought a new vehicle 3 weeks ago and from day 1 I noticed it drifted to the left when driving. I called to schedule an appoint and was told it may Bought a new vehicle 3 weeks ago and from day 1 I noticed it drifted to the left when driving. I called to schedule an appoint and was told it may not fall under the warranty. Called back today to ask if they had a shuttle van to take me to work and was told if it was within a 10 mile radius. No, it's little farther out than 10 miles. When I explained that I needed to take it in to have it checked out I was told that I probably would need to keep it overnight to diagnose the problem. At that point I lost it and told her that I would take it somewhere else to get serviced and that was totally fine with her. The bumper to bumper warranty is not worth the paper it's written on. Plus my guess is you'll play h*** trying to get your oil changed because appointments are apparently not a thing. When I bought the vehicle I told the sales department that service had bad reviews but they didn't seem to mind. What do they care, they sold a sucker to a sucker. If I wanted to spend all day waiting in a service lobby I would've kept my old car. DO NOT AND I REPEAT DO NOT TRUST THESE PEOPLE. More
I had the pleasure of working with Therion and he was the best. Very professional, had my best interest at heart, and very personable. I highly recommend working with him. He isn't your average sales guy. He best. Very professional, had my best interest at heart, and very personable. I highly recommend working with him. He isn't your average sales guy. He puts you in a vehicle you can afford. Highly recommend working with him. More