
South Point Hyundai
Austin, TX
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2,382 Reviews of South Point Hyundai
I recently purchased a "used" car, it runs, preforms, and looks brand New, Jackie was outstanding, the 1st car didn't work, we found a very simular car with all my needs, I drove my car home to preforms, and looks brand New, Jackie was outstanding, the 1st car didn't work, we found a very simular car with all my needs, I drove my car home tonight with an extended warranty, for only $80 more a month than I was paying on my 8 year old car with 117,000 more miles. and they also got me approved and everything. I would recommend them to ANYONE! even though I don't have a Hyundai, I will.be getting my services done there! Love them! More
Leif Johnson said I couldn't afford the car I had my eye on which I can understand sometimes it is what it is...but as soon I was given the news, the saleswoman took me outside and the car I could afford wa on which I can understand sometimes it is what it is...but as soon I was given the news, the saleswoman took me outside and the car I could afford was somehow ready to be test driven...this is a car I hadn't even seen or picked out...right there I knew this wasn't meant to be. I was ready to give up but decided to look South when I came upon South Point Hyundai..as soon as we drove up, I was approached by a smiling Jackie...I immediately felt like I was in good hands...Jackie never neglected, pushed or made me feel uncomfortable during my visit..I must say, the surrounding staff was also awsome by offering us water and always opening the doors if near..I was always kept posted on my progress.. I was very pleased with my car buying experience and would most definitely recommend South Point Hyundai to my family and friends...Women make great sales people...there should be more!!! More
Jeff was wonderful - enthusiastic, personable and knowledgeable. He helped me decided to lease a Hyundai Vera Cruz rather than purchase a used Toyota Highlander Hybrid. Though gas mileage was one o knowledgeable. He helped me decided to lease a Hyundai Vera Cruz rather than purchase a used Toyota Highlander Hybrid. Though gas mileage was one of the most critical factors in deciding which car to purchase, Jeff made a compelling enough argument that I released that as a priority in light of all the other features in which the Hyundai felt superior. I had already answered a phone survey and did the on line one as an after-thought and was distracted, so I was not as exuberant about my experience as I might have been. Jeff Allen is an asset to your company. I would suggest that you only solicit one form of review from clients, so that it doesn't feel overwhelming or burdensome. More
While shopping for a new Hyundai, I had a great experience with Jason Rinaldi, Assistant Internet Manager. Jason communicated with me promptly and politely ahead of my visit and was very profession experience with Jason Rinaldi, Assistant Internet Manager. Jason communicated with me promptly and politely ahead of my visit and was very professional and straight-forward during my test drive and visit. He was a pleasure to work with. Jason listened, answered my questions, and even coordinated my visit with the nearby Kia dealership. I'm still deciding on a car, and if I go with South Point Hyundai - which I'm strongly leaning toward - it is entirely due to my experience with Jason. More
South Point made the purchase of my new 2013 Elantra a fun experience! Oscar Bailey went above and beyond to make sure I got what I wanted at the price I could afford! Oscar is a professional and it show fun experience! Oscar Bailey went above and beyond to make sure I got what I wanted at the price I could afford! Oscar is a professional and it shows through the amount of effort he put to making sure my needs were met. I would recommend South Point for the purchase of any new Hyundai and make sure to ask for Oscar because he will make sure to give you a good deal and experience. More
We were helped by an exceptional salesperson named Tim. He and the dealership were very much willing to work with us on a trade-in for our 2007 Camry and the purchase of two cars (a 2007 Accent and a 2012 He and the dealership were very much willing to work with us on a trade-in for our 2007 Camry and the purchase of two cars (a 2007 Accent and a 2012 Elantra). Everything was great on the purchase side of things. A few days later we did have a minor issue with the Elantra but that was fixed at no cost to us. The only issue that I feel should be mentioned is that both cars were received with a single key. This was no issue for the Accent as this is a physical key but the Elantra is a different story. The Elantra has a smart key (electronic) and the car can neither be opened nor started without it. Additionally, you can't simply buy another key as a spare. The car must be programmed to accept the key. Consequently, if the key is lost, the car would need to be towed into the dealership to then purchase a key, have it and the car programmed, and a new physical key created. The point of this detail being it is not a simple key that was not provided (something I could have copied at Home Depot for example). It was instead an integral part of the car's operation. The Elantra was slightly used but was a 2012 model. When I realized the danger of only having one key, I brought the car in and asked for a discount (possibly buying it at the dealer's cost) to have a second key made for the fact the key arguably should have been provided at the time of purchase. The response was that the car was used and that was all that was turned in with the car. I of course understood that but only wanted to get a better rate for the key's replacement than someone simply walking off the street. Only a couple days before I had purchased two cars after all. No such deal was made. I was told there was "nothing they could do." The key cost me nearly $330. As I said above the purchase of the car was easy and enjoyable. Even the contact with the very professional and helpful support consultant named Patricia was great. She did everything she could to help us and keep us informed with the progress of getting the key made and the other minor issue resolved. My only issue was the feeling that the dealership profited off the fact I was never given a second key. After purchasing two cars I paid the same price as someone who had no business dealings with them. I do not feel this was right. More
Jeff went the extra mile and trouble to help us get what we wanted. We had a particular color car and interior that we wanted that was difficult to find and there were only 2 in Texas. He had to have the we wanted. We had a particular color car and interior that we wanted that was difficult to find and there were only 2 in Texas. He had to have the car transferred and was able to do so quickly. He was respectful, warm and competent. Everyone involved with the purchase was very attentive to us. There is a terrific customer service feel that comes across genuine. My son loves his new car and I appreciate the easy experience we had working with Jeff. More
Hello! Well... I am the proud owner of a new Genesis! First - I would like to highly recommend Howard Sellars! I will be sending business his way! I have been in sales for 17 years myself - and always First - I would like to highly recommend Howard Sellars! I will be sending business his way! I have been in sales for 17 years myself - and always drove the company vehicle... this year I decided to buy my own vehicle and was up against "first-time" buyer problems... Howard went above and beyond to help me! Within just 24 hours I was in this car and LOVE IT! Everyone was super friendly and helpful! I am very happy and will refer people to this dealership and most importantly to Howard Sellars! Thank you!! More
I have been into the dealership thrice. The first two times, I had been helped by Tom Cruz and the last time I was helped by Dan Dillard. Tom did not give me a break up of the Sonata that I was intereste times, I had been helped by Tom Cruz and the last time I was helped by Dan Dillard. Tom did not give me a break up of the Sonata that I was interested in, just quoted some final numbers, saying he will beat any other dealer's price. I got three different quotes for the three times I went in. The irony was that the quote Dan gave me the third time was about $700 higher than the second quote that I got from Tom. Please be careful with dealing with them and ask for break up of all quotes. They also have horrible customer service - I was waiting for about 1 hour before I was helped the third time. On top of that, Tom won't even have the courtesy to return my calls and stand behind a price that we agreed upon earlier. All in all - a classic typical crooked car dealership. Please be very careful while dealing with them. More
This dealership made it work for my friend and I. They've got customers and referrals for life for both price and customer service. I wouldn't go anywhere else in Texas for a Hyundai car or service. They've got customers and referrals for life for both price and customer service. I wouldn't go anywhere else in Texas for a Hyundai car or service. More