South Point Hyundai
Austin, TX
Filter Reviews by Keyword
By Type
2,377 Reviews of South Point Hyundai
My husband and do not really like car salesmen as a rule...we do our homework and know what we want and what we can afford. Imagine our surprise when we met Enrique. A breath of fresh air!!1 He was ver rule...we do our homework and know what we want and what we can afford. Imagine our surprise when we met Enrique. A breath of fresh air!!1 He was very knowledgeable and HONEST...we did buy a car and it was the most pleasant experience we have had at a dealership!! Enrique handled all the details with no fuss,no bother and NO pressure..when it was time to turn us over to the money person, we met Jordan, possibly the friendliest and most efficient "bean counters" I have ever met. The whole experience was well handled and we were made to feel welcome and special. From start to finish..a delightful car buying experience and I highly recommend Enrique and Jordan when you are considering purchasing a car.!! More
Dealing with this dealership was great. The friendliness of the employees made it worth while getting into a new car. Would definintly recommend salesman Enrique Rios. friendliness of the employees made it worth while getting into a new car. Would definintly recommend salesman Enrique Rios. More
My husband and I had the extreme pleasure of doing business with Enrique Rios at South Point Hyundai and would recommend this dealership and Enrique in particular to anyone in the market for a Hyundai business with Enrique Rios at South Point Hyundai and would recommend this dealership and Enrique in particular to anyone in the market for a Hyundai. After doing lots of research and finally test driving the car, we indicated to Enrique that we were very interested in the Hyundai Tuscon, but in no hurry to purchase it. We just needed to upgrade from our MINI Cooper sometime before our new baby arrives in December. (It is currently August.) We asked him to give us a good deal and reason to purchase sooner than later. Instead of wasting our time with chit-chat and building a "relationship" with us like we've experienced with other car salesman, Enrique listened to our request and delivered VALUE. He called within just a few days with a specific Tuscon in mind that fit our requirements and he could give us a great price on. It was one of the remaining 2012 cars on the lot, loaded, but had several hundred miles on it from being traded by another dealer. He was able to drop the price, and found several rebates only available on the 2012 models that made the net price of a Limited edition of the new car less than the dealer invoice price and even less than the 2013 step-down GLS model. We are thrilled with the vehicle, the value and our positive experience working with Enrique Rios and his charming partner in the business office, Jordan. More
Jeff and Jason took great care of me. I am very happy with the South Point staff and my new Elantra. The entire staff was very professional, knowledgeable, customer friendly. That is the way it should with the South Point staff and my new Elantra. The entire staff was very professional, knowledgeable, customer friendly. That is the way it should be and that is what determines success or failure in any customer service organization. I am 69 years old and have bought many new cars in my lifetime. I judge the dealership's customer service using lots of criteria, but the most important criteria I have is if the organization meets the following .... Great cutomer service is like a fine wine.... Extremely rare and very hard to find.... I have been associated with "Customer Service" organizations for over 30 years, both as a receiver and provider of customer service. As a provider I always demanded my emplyees provide great Customer Service. I am considered a very good judge both customer service and fine wines. I have found great customer service at auto dealerships a rarity. Sub-standard service providers do not get my business. I have enjoyed fine wine in my life and South Point is truly "a fine wine" in a jungle of overbearing, poumpus dealerships that they provide good or great customer service that has a lot to learn about knowing and understanding customer needs and ideosyncrancies. Soth Point thanks and keep up the great service for you truly "Soar With The Eagles" in service to the customer. I have got 36.4 MPG from I left South Point and had to navigate 40 minutes of I-35 stop and traffic and then home for a total of 202 miles. Very Comfortable, Cool, Efficient and cost Effective transportation. I will recommend South Point to all my friends that are looking for a new ride. Take care, thanks a million and "God Bless"! Regards JTO More
After great consideration and a 6 time car owner these guys are there for you in every way they can and very helpfull in getting you in the vehicle that you want. They take deeply in consideration of both guys are there for you in every way they can and very helpfull in getting you in the vehicle that you want. They take deeply in consideration of both you and the amount that fits you. More
I recently purchased a "used" car, it runs, preforms, and looks brand New, Jackie was outstanding, the 1st car didn't work, we found a very simular car with all my needs, I drove my car home to preforms, and looks brand New, Jackie was outstanding, the 1st car didn't work, we found a very simular car with all my needs, I drove my car home tonight with an extended warranty, for only $80 more a month than I was paying on my 8 year old car with 117,000 more miles. and they also got me approved and everything. I would recommend them to ANYONE! even though I don't have a Hyundai, I will.be getting my services done there! Love them! More
Leif Johnson said I couldn't afford the car I had my eye on which I can understand sometimes it is what it is...but as soon I was given the news, the saleswoman took me outside and the car I could afford wa on which I can understand sometimes it is what it is...but as soon I was given the news, the saleswoman took me outside and the car I could afford was somehow ready to be test driven...this is a car I hadn't even seen or picked out...right there I knew this wasn't meant to be. I was ready to give up but decided to look South when I came upon South Point Hyundai..as soon as we drove up, I was approached by a smiling Jackie...I immediately felt like I was in good hands...Jackie never neglected, pushed or made me feel uncomfortable during my visit..I must say, the surrounding staff was also awsome by offering us water and always opening the doors if near..I was always kept posted on my progress.. I was very pleased with my car buying experience and would most definitely recommend South Point Hyundai to my family and friends...Women make great sales people...there should be more!!! More
Jeff was wonderful - enthusiastic, personable and knowledgeable. He helped me decided to lease a Hyundai Vera Cruz rather than purchase a used Toyota Highlander Hybrid. Though gas mileage was one o knowledgeable. He helped me decided to lease a Hyundai Vera Cruz rather than purchase a used Toyota Highlander Hybrid. Though gas mileage was one of the most critical factors in deciding which car to purchase, Jeff made a compelling enough argument that I released that as a priority in light of all the other features in which the Hyundai felt superior. I had already answered a phone survey and did the on line one as an after-thought and was distracted, so I was not as exuberant about my experience as I might have been. Jeff Allen is an asset to your company. I would suggest that you only solicit one form of review from clients, so that it doesn't feel overwhelming or burdensome. More
While shopping for a new Hyundai, I had a great experience with Jason Rinaldi, Assistant Internet Manager. Jason communicated with me promptly and politely ahead of my visit and was very profession experience with Jason Rinaldi, Assistant Internet Manager. Jason communicated with me promptly and politely ahead of my visit and was very professional and straight-forward during my test drive and visit. He was a pleasure to work with. Jason listened, answered my questions, and even coordinated my visit with the nearby Kia dealership. I'm still deciding on a car, and if I go with South Point Hyundai - which I'm strongly leaning toward - it is entirely due to my experience with Jason. More
South Point made the purchase of my new 2013 Elantra a fun experience! Oscar Bailey went above and beyond to make sure I got what I wanted at the price I could afford! Oscar is a professional and it show fun experience! Oscar Bailey went above and beyond to make sure I got what I wanted at the price I could afford! Oscar is a professional and it shows through the amount of effort he put to making sure my needs were met. I would recommend South Point for the purchase of any new Hyundai and make sure to ask for Oscar because he will make sure to give you a good deal and experience. More