South Point Hyundai
Austin, TX
Filter Reviews by Keyword
By Type
2,377 Reviews of South Point Hyundai
Our experience with South Point was excellent. Tom Cruz Our experience with South Point was excellent. Tom Cruz exceeded our expectation of service. I had originally called to see where we stood with get Our experience with South Point was excellent. Tom Cruz exceeded our expectation of service. I had originally called to see where we stood with getting a car due to some credit and payoff issues on Friday. We were not expecting to be able to do something until September. After 2-3 hrs on Saturday, my wife was driving off in a 2013 Genesis Coupe Gt. Tom didn't pull any tricks or surprises. He laid everything out and didn't try to steer us into something that was unrealistic. They went above and beyond..."let me say this again"...ABOVE AND BEYOND...on the trade in value of our car. When we got to finance, we enjoyed the experience. Eddie Gomez walked us through delivery and made sure we understood everything. We were never stressed during our process at any point. The entire staff have positive attitudes and they sell great cars. Other salesman were checking on us to make sure we were doing ok. The reason I say that, is because we have been to different dealership who act "funny" with you. We will be looking to trade my car in the next month or so. Tom was great and I look forward to working with him and the South Point staff. Tim & Rosalinde More
BUYERS BEWARE! AVOID! ***Please note: I had no BUYERS BEWARE! AVOID! ***Please note: I had no negative experience with the South Point Hyundai Dealership in general. I only have personal complai BUYERS BEWARE! AVOID! ***Please note: I had no negative experience with the South Point Hyundai Dealership in general. I only have personal complaints with the particular salesman I worked with due to his lack of useful service and deceitful tactics. Apart from this salesman, this dealership had no noteworthy shortcomings… Just chose to do business with another salesman- ANYONE but Enrique Rios. I'm writing my review because I feel a duty to warn all prospective buyers about this car salesman’s tactics. Do yourself a HUGE favor and at least consider this review when dealing with this sleazy, deceitful, crook- At least you will know his approach and won't be blindsided. The salesman, Enrique Rios, appeared to be a friendly guy. He listened to what I was looking for, my concerns, and said he would take care of me... But please don’t be fooled by his charming demeanor. BEWARE! He will TRY to sell you and cheat you blindly. This salesman used every lousy auto dealer trick in the book. His tactics are: the ole ‘bait-and-switch’ to get customers in the door- bate you, sweet-talk you, build your trust but won’t give you any pricing and INSIST you have to come in; Then to keep the customer waiting while they ‘negotiate the price with the general managers’; and then hard sell on expensive undercoating-- that only serves to increase their own personal profit margin. It truly is just all smoke and mirrors, manipulation, and disrespect once you do walk into lions den and deal with this salesman. I would rather spare you all the details of my grueling hours long experience, so simply put: "bad business" is just "bad business", any way you want to look at it. I felt it was important to expose this salesman’s lack of interest to serve their prospective clients and instead- serve their own financial interests. I was lied to, manipulated, and treated unfairly. It was not called for. Never, have a seen such an arrogant, disrespectful person who was seeking MY business to prey upon. If anything, please use my bad experience to your benefit by reading this review and not wasting your time with this guy. I suggest purchasing from another salesman that treats others with dignity, respect, honors their word, and delivers the best experience. Just an honest deal at a great price, That’s all! I hope who ever reads this considers this review when they are in the market for a new/used car, and DEFINITELY before they decide to do business with Enrique Rios. More
Only go to this location if you are not working with Howard Sellars. You can request someone else. I wish I knew that from the beginning. He cannot be trusted but the rest of the Internet team provided Howard Sellars. You can request someone else. I wish I knew that from the beginning. He cannot be trusted but the rest of the Internet team provided the best deal and the best sales experience I ever could have imagined. More
I've had a Hyundai for over 5 years and enjoy it so much I wanted another Hyundai, but possibly smaller with better gas mileage and more eco-conscious. I thought I would just test drive a car, but they were I wanted another Hyundai, but possibly smaller with better gas mileage and more eco-conscious. I thought I would just test drive a car, but they were so nice and friendly - they made me an offer on my 2007 Santa Fe that I could not pass up, and they gave me great financing on a really sweet Elantra GT. They take time to answer questions; they introduce you to the service department, and they really follow up to make sure you are satisfied. I would recommend Enrique Rios and all the staff at South Point Hyundai to everyone! More
This dealer earned my trust, which is the reawson that I advised my wife to to buy the Sonata. It began with Jeff, who was extremely supportive arranging for the shipment of a vehicle that was not in st advised my wife to to buy the Sonata. It began with Jeff, who was extremely supportive arranging for the shipment of a vehicle that was not in stock, and introducing me to the service department. The service writer provide good answers to the quesiion I had on the maintenace and repair of the Sonata. Jeff introduced me to his manager, Solomon Ebrahim, who gave to us a good offer for my wifes's car in trade-in and assured me of the dealership support for sales, financing and service. More
We had a great experience with Enrique at Southpoint. He even introduced to me someone in the maintenance department! My mom was so happy. I love my cute red car! even introduced to me someone in the maintenance department! My mom was so happy. I love my cute red car! More
I was very satisfied with Enrique and Hyundai. I was originally looking at a truck and when I changed my mind, they worked with me until I found something I completely wanted. I would recommend them to originally looking at a truck and when I changed my mind, they worked with me until I found something I completely wanted. I would recommend them to anyone. More
No high pressure sales. I thought I knew exactly what I wanted but after driving the cars available I was not sure of that. I saw the Sonata Hybrid and started asking questions. Mike was very knowledgabl wanted but after driving the cars available I was not sure of that. I saw the Sonata Hybrid and started asking questions. Mike was very knowledgable and not pushy. I got all of the information I needed and went home to think it over. I later called and told him I wanted that car and had applied for the loan on the web site. From there it was all easy!!! I usually hate car salesmen even as much as realtors but this experience was very different. Great agency and staff. Have recommended them to several people. More
Was very impressed and thrilled with the deal I got on my 2013 Hyundai Sonata. This was my 2nd time buying a vehicle from Enrique Rios. It was such a pleasure to work with him again as he is not only a cha 2013 Hyundai Sonata. This was my 2nd time buying a vehicle from Enrique Rios. It was such a pleasure to work with him again as he is not only a charismatic person but very knowledgeable about his products and willing to assist in any way he can. Grade A dealership.... Grade A salesman. Highly recommend you buy your car from Enrique! More
I got my company car from Enrique and he was so helpful. He got me a great price, hand delivered the paperwork and even re-delivered it when my company had changes. I also get the company car serviced at th He got me a great price, hand delivered the paperwork and even re-delivered it when my company had changes. I also get the company car serviced at the dealership and they are always prompt and courteous. More