South Point Hyundai
Austin, TX
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2,377 Reviews of South Point Hyundai
Nice to work with Tim and Sonny on the purchase of our new Élantra. No pressure and very courteous. I would recommend these guys for a new car purchase new Élantra. No pressure and very courteous. I would recommend these guys for a new car purchase More
BEWARE of Southpoint Hyundai. I recently went in for a car they have advertised online. I was promised this car after test driving, we had a verbal agreement but I wasn't able to sign anything because th car they have advertised online. I was promised this car after test driving, we had a verbal agreement but I wasn't able to sign anything because the car needed to go through a safety check. The sales person, Carlos Aguilar, made it very clear that the price listed for the car online was non negotiable, and ensured me throughout the SIX phone conversations we had that the car would not be sold to anyone else, that the price was still as listed. Four days into this, Carlos explained to me the transmission was cracked but under warranty and would be fixed before sold to me, and would be available in a week to pick up. Flash forward one week later, and suddenly the price is for the car as-is (not at all what the website ad says) the warranty is voided because the owner did after market repair work, the transmission replacement is going to cost $8,000 IF they were to do it (which of course is going to increase the stated "non negotiable " price ) and that the car is not in fact being held for me regardless of what his employee ENSURED me EVERY conversation we had. We spoke to someone named 'Jeff' today; he told us if we had done our research we would have realized they would not sell a RUNNING car for this price. Implying it is MY fault they have been giving me the runaround for over a week. Overall this was a terrible experience and I hope this review keeps people away from this extremely shady, unprofessional dealership. If they would have been upfront with me about the broken car they STILL have advertised online, in perfect condition, I would not have wasted a week waiting around; I could have found something else from them even. Now that I know how terribly shady they are I will continue to spread the word. STAY AWAY. More
Salesman Tom Cruz and everyone at South Point Hyundai was patient, courteous and very professional!! We had a great experience and got a great vehicle!! patient, courteous and very professional!! We had a great experience and got a great vehicle!! More
Great customer service and excellent selection of cars. Do your homework before looking for a car so you can decide if used or new is right for you. Do your homework before looking for a car so you can decide if used or new is right for you. More
South Point provided as good an experience as you could ask for from buying a new car. I called South Point looking for a relatively rare trim vehicle (Genesis Coupe 3.8L V6 Track 8A/T) and Patrick and his ask for from buying a new car. I called South Point looking for a relatively rare trim vehicle (Genesis Coupe 3.8L V6 Track 8A/T) and Patrick and his delivery staff located and traded for my car from a dealership in the Houston area. The process started on Thursday late afternoon, and by Saturday morning I had the keys to my new car. They quality controlled the vehicle prior to delivery and fixed an issue no questions asked. The sales and delivery process was smooth and relatively stress free, and the finance department was thorough in their description of everything I was signing including warranty and financing paperwork. I feel like I was given a fair price on the car and walked out with the numbers in the range I was looking for. I'd definitely recommend this dealership for anyone looking to buy a new Hyundai. More
The entire taskforce of salesmen and managers bent over backwards to assist me when my doctor reported bad medical news to me the day after I purchased my brand new 2013 Hundai Sonata automobile from So backwards to assist me when my doctor reported bad medical news to me the day after I purchased my brand new 2013 Hundai Sonata automobile from SouthPoint Hundai. SouthPoint graciously accepted the vehicle back and encouraged improvement in my health. They even returned my trade-in vehicle to me in better condition than I traded it after "prepping" it for sale as a used car. It was the diagnosis by my medical specialist that caused me to reluctantly return my newly purchased automobile to SouthPoint, the day after I purchased it. Many salesmen and managers were sympathetic and encouraging. Management has accepted the return of the vehicle and agreed to give to me the same teriffic l pricing once my health permits me to drive again. Thanks and best wishes to all, Norma M. Jacobs, Austin, Texas , a bad report from my physician forced me to return the purchased vehicle the very next day. Everyone involved was sympathetic and encouraging. Management voided the contract and returned my older trade-in vehicle in better condition than I had traded it to them. They had "prepped" it" for sale and I received the of that as well. I can hardly wait to return to the Southpoint Hundai once my approves. . . More
Great place I tried purchasing via internet and corresponded with Patrick and Aley hope i spelled his name right . Patrick picked me up at the airport and on time. We arrived at the dealership and corresponded with Patrick and Aley hope i spelled his name right . Patrick picked me up at the airport and on time. We arrived at the dealership and they started the paper work. I told him my son who is a UTA student and he was visiting ST Edwards for some conference mybe it was girls ummm. Patrick was nice of enough to drive me there ; which was like 2 miles away .A nice band playing at the time . South Point is a Great price even though a flew in from El Paso isn't that were the have the number 1 HYUNDAI dealer to bad they didn't have a blue elantra gt . Bottom line they will heip you get the most rebates and and best price without having to haggle wit them. One more thing make sure you ask Al about the 10 year 100k miles service agreement . Forgot to mention Patrick brews his own beer . I took it home and dam its good Remember don't drink and drive I was at home when I drank that beer not on the road . Thanks guys I know my son will be in great hands when he needs to go to your Dealer for in service problems . Sincerely Elwood R Quezada Review was given so other parents who have students in Austin can find a dealership that will help the child with car problems More
My wife and I had an excellent customer service My wife and I had an excellent customer service experience! Josh Walters was the salesman who we worked with, and he went out of his way to expla My wife and I had an excellent customer service experience! Josh Walters was the salesman who we worked with, and he went out of his way to explain the vehicles in detail. If he didn't know the answer to a question he made sure to find it quickly. He included feedback from previous customers and compared our vehicle to others to make sure we made an informed decision. Josh went above and beyond after we decided to purchase the Hyundai Elantra GT by helping the finance department fix paperwork setbacks. I know he didn't have to; his portion of the deal was complete. However, Josh felt obligated to ensure we had a great overall experience, and he facilitated communication between me and the finance director to make sure the entire experience went as smoothly as possible. More
I was able to get my car the same day & with a lower loan rate than the company we were intending to use for our purchase. I highly recommend anyone to go there! We will purchase all future cars from he loan rate than the company we were intending to use for our purchase. I highly recommend anyone to go there! We will purchase all future cars from here More
Highly Recommended! I shopped at Hyundai, Honda, Highly Recommended! I shopped at Hyundai, Honda, Ford, Toyota and two different Kia dealerships for a new car. South Point Hyundai was significan Highly Recommended! I shopped at Hyundai, Honda, Ford, Toyota and two different Kia dealerships for a new car. South Point Hyundai was significantly more friendly and straight forward. No high pressure sales and I never felt that I was being manipulated. I told them at the beginning that I did not like high pressure techniques and that any attempt to do so would immediately end the negotiations and they fully respected that request. I made several visits back and forth between various dealership and told them the offers that I was getting from others and to see if they could match it. Without any high pressure techniques, they gave honest straight forward answers and comparisons. In the end, they offered the best deal of any of the dealerships. The management at South Point Hyundai was equally friendly. (Yes, that is how it works. The more you negotiate the price down, the more management will become involved.) And the girl in finance is really cute (sorry, forgot her name). Again, no hidden fees and no pressure to purchase add-ons. I am 71 years old and have bought numerous cars over the years. This was by far my best experience and best deal. Andrew Tennies was a patient and very honest salesperson. If you plan on buying a car, make sure you visit South Point Hyundai and be sure to ask for Andrew. You will not find anyone more polite and who will work hard and patiently to make sure you are totally satisfied with both the deal and your experience. Dennis Awbrey More