
South Point Hyundai
Austin, TX
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2,385 Reviews of South Point Hyundai
South Point Hyundai and Howard Sellars-A great combination I had originally gone to 3 dealerships looking for a new car. For me, the car isn't AS important to me as the customer service. You can always get the I had originally gone to 3 dealerships looking for a new car. For me, the car isn't AS important to me as the customer service. You can always get the car you want from somewhere. But when I went here, I was pleasantly surprised. Everyone there was courteous and attentive and I never once had to open a door myself. I'm not from this area and being treated like I was there was new and made a big impact. Howard was so patient with me. I came back 3 times before I finally purchased an Elantra there. He drove me all over the inventory so I could look and see what colors were available so we could start there. He was so knowledgeable about all of these different cars, the models, features, that he could tell which ones fit what I was looking for just by driving by them and identifying them by the headlights, wheels, etc. What?? When I had picked one (or more) out, he would drive it (them) to the front and we would go into more detail there. I had asked him more than once if he would bring 2 different cars up to the front so that I could have a side-by-side comparison. He did this for me several times and not once did I get the feeling that he was upset or that he had something else to do other than to be there to help me get all of the information I needed so I could make the best decision. (And ... he didn't waste my time there by looking at his cell phone, taking calls, texting ... I personally have walked out of other dealerships just for that reason.) I also never felt I was being pressured by Howard into buying something that may be more expensive just to get a sale. He did let me know of other options I might be interested in and showed them to me and explained the differences. THAT to me was a great salesmanship. When I went back for the last time to buy my car, it had been sold. That is a good thing for the dealership and not unexpected for me. As I said, I went there 3 times before I was ready to buy and people are pouncing on these Hyundais so they are going fast!!! Do you want to know what they did for me? I found an Elantra Sport that was previously way out of my price range, and Jamie Holloway did some incredible magic to bring the price down, gave me an unbelievable trade in for my 2002 car, and threw in a lot of extras that weren't originally in the package. I don't know how many other dealerships would have even considered doing that. I'm in love with my new car and I'm a HUGE fan of South Point Hyundai, Jamie, and especially Howard. I'd recommend anyone to go there and have the experience of buying a car as it should be --- GREAT CUSTOMER SERVICE!!!! Katie Stevens Austin, TX (formerly from Seattle) More
Love love love my new car! Thanks to Erika of course! I loved how she knew what I liked and was able to help me find a car that was financially better for me!!! thanks Erika!! loved how she knew what I liked and was able to help me find a car that was financially better for me!!! thanks Erika!! More
Worked through the website and Erika contacted me and was very pleasent and professional. I went to the dealership and met Erika and she had the vehicle set up and priced out for me. Everything was very fr very pleasent and professional. I went to the dealership and met Erika and she had the vehicle set up and priced out for me. Everything was very friendly and no surprises. More
South Point Hyundai is an incredible dealership to work South Point Hyundai is an incredible dealership to work with!!! I just happened to get hooked up with Ilya Kuklin over the internet as my salesman. South Point Hyundai is an incredible dealership to work with!!! I just happened to get hooked up with Ilya Kuklin over the internet as my salesman. Ilya is the most honest, upfront, truly helpful salesperson I have ever encountered. Ilya treated me like a friend looking out for me the whole way through my buying experience. I personally like how Ilya is not constantly upselling me but actually explaining what is in particular packages on my car and if they are going to benefit me. I feel the way Ilya explained the pricing and packages helped me make a better decision on which package I chose for my Genesis Coupe R-Spec. His help and guidance allowed me to get the most car for the best price. I also enjoyed how the dealership treated me in financing. I was given my exact credit information and was presented with numerous options that I could proceed with. I was never pressured or told what to buy at South Point unlike all the other dealerships I have dealt with in the past. I would highly recommend this dealership to anyone in the market for an automobile. Thanks Again Ilya, I am loving my new car and everything you have told me is 100% spot on!!!! Very Happy Customer, Bob Thomas Round Rock TX. More
We have visited many dealerships and this one rated #1 in Customer Service and friendliness. Our experience was pleasant and very satisfied. Great prices, with professional. Thank You and will defiantly will Customer Service and friendliness. Our experience was pleasant and very satisfied. Great prices, with professional. Thank You and will defiantly will recommend. John & Clare Petru from Victoria, TX. More
Jordan and Jamie were both extremely patient while I decided whether or not to purchase my new Accent. Jordan was extremely thorough in explaining the car's features to me and working with me on getting decided whether or not to purchase my new Accent. Jordan was extremely thorough in explaining the car's features to me and working with me on getting the best possible price for the new vehicle and my trade-in. Jordan made sure to follow up with me after I went home to sleep on my decision and advised me several times that he would be happy to answer any questions I had and address any concerns that might pop up. He was enjoyable to work with and made the whole process a lot more relaxed than previous experiences I've had. Jamie was also a great guy to work with. He made sure to get me an amazing interest rate and worked with me to keep my payments within my price range. He answered my (many muddled, sleep-deprived) questions thoroughly and explained aspects of the math of buying a vehicle when I was unfamiliar with a concept. Everyone I encountered at South Point was very kind and they worked REALLY hard to earn my business. I wasn't an easy sell, I promise you, but they were never anything but understanding and patient. They really all went the extra mile for me. More
I recently bought a 2014 Hyundai at south point Hyundai and my experience could not of been any better. When I first walked in Ernie came up to assist me and I automatically felt comfortable and not pressu and my experience could not of been any better. When I first walked in Ernie came up to assist me and I automatically felt comfortable and not pressured. Being a college student, purchasing my first car alone, Ernie help me make my decision on what car would be most cost efficient for my college budget and lifestyle. I could tell he honestly cared about my safety and well being with the car not just to sell me one I wasn't 100 percent sure on. Ernie walked me through the whole process and made me feel happy and confident about my decision. I highly recommend you going to see Ernie if you're on the market looking for a car. Ernie is friendly, honest and so helpful! More
Ernie is very knowledgeable about the Hyundai products. He knew absolutely everything about the vehicles. He is very kind and sincere. I wish all salesmen were like Ernie. From beginning to end he made He knew absolutely everything about the vehicles. He is very kind and sincere. I wish all salesmen were like Ernie. From beginning to end he made the entire process fast and easy. He will make a wonderful Finance director one day. I will recommend Ernie to everyone I know. Also he is extremely handsome! Thank you for everything Ernie More
I purchased a Hyundai Elanta for my daughter last May. Was not planning to buy a vehicle when I stepped in to your dealership but the professionalism of Ilya won me over. This man knows his job, is respe Was not planning to buy a vehicle when I stepped in to your dealership but the professionalism of Ilya won me over. This man knows his job, is respectful and helpful. Probably the best car buying experience I have had ever in over 30 years. George Georgiou Professor UT Austin More
These guys keep calling me asking to sell my "old" (a few years old) car and buy one of their new cars. I looked into it once and the offer was insulting and a total waste of time. Since then "old" (a few years old) car and buy one of their new cars. I looked into it once and the offer was insulting and a total waste of time. Since then for about a year I have been getting calls/text/emails every month or so asking if I want to sell my car and buy a new one and every time I tell them no and to tell them to take me off their solicitation list and never call me again- but like clock work they try again month. This is completely unacceptable. To add insult to injury the car we bought has had issues. Brand new when we bought it and about a year later the transmission starts breaking down and it takes forever for them to admit and replace it even though its under warrantee. More