South Point Hyundai
Austin, TX
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2,368 Reviews of South Point Hyundai
I brought my santa cruz in to have a hitch installed. I had a 12 o’clock appointment and i was checked in almost immediately. My rep , Kenneth, checked on me a few times in the afternoon, once telling me I had a 12 o’clock appointment and i was checked in almost immediately. My rep , Kenneth, checked on me a few times in the afternoon, once telling me that it wouldnt be much longer. Sometime after 4:00 i walked back to the service bays and found my car up on a lift with nothing done to it. I went and found Ken and told what i had found and he told me that the tech had told him that it wouldnt take very long (once they started actually doing it). Was that supposed to make me feel better? That after they had wasted my entire afternoon they were about to commit fraud against me by charging me for five or so hours of labor for something that would have been done in less than an hour? I told him to have my car up front in five minutes, no work on it, see ya. I will not be returning to south point unless you all really go out of your way to restore my trust. Good luck. More
I needed to buy a new car and expected the process to take a few weeks at minimum. Luckily, I called South Point Hyundai and set up an appointment. I worked with Charay and she was kind, knowledgeable, a take a few weeks at minimum. Luckily, I called South Point Hyundai and set up an appointment. I worked with Charay and she was kind, knowledgeable, and efficient. With her help, I ended up driving home in a new car the same night as the appointment. I couldn't have asked for a better sales consultant to work with. I have only kind words about South Point Hyundai and the employees who work there! More
Valentina was very nice, and the car is (mostly) great. The service department is useless, as far as I can tell. It takes three months to get an appointment just to change the oil. Now my back-up camera do The service department is useless, as far as I can tell. It takes three months to get an appointment just to change the oil. Now my back-up camera doesn't work, but they won't even look at it until September! The great-sounding warranty they sold me has done no good at all, and I am very sorry I bought a car from South Point Hyundai. More
The guys at Hyundai are great, very helpful and knowledgeable. They went out of their way to get us the best deal possible. 😊 knowledgeable. They went out of their way to get us the best deal possible. 😊 More
Shawn Hamsy sold my daughter a SUV 4 years ago and the experience was just wonderful! I decided to trade in my 2017 Sonata for a 2023 Santa Fe and went to Shawn and everything was seamless!! He explained experience was just wonderful! I decided to trade in my 2017 Sonata for a 2023 Santa Fe and went to Shawn and everything was seamless!! He explained everything in detail and made the process so easy!! He is so nice and personable and truly cares about his customers! Will always do business with Shawn because he puts his customers needs and wants first! Gabriel in Finance did an excellent job explaining all the options. He was very thorough and great to work with! Hyundai is a great car maker and South Point has an amazing staff! This is the 5th Hyundai vehicle our family has purchased from South Point and we are 100% happy with everything. More