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South Coast Toyota

Costa Mesa, CA

4.5
302 Reviews

1966 Harbor Blvd

Costa Mesa, CA

92627

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Showing 302 reviews

April 06, 2019

Fraud and misrepresentation We negotiated and agreed on the purchasing price. But after he ran my credit the sale person came back and gave us a higher price. He said that he More

by disappointer buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angel Hernandez (internet sale)
Apr 08, 2019 -

South Coast Toyota responded

Transparency is important, which is why this is disappointing to read. I'd like to speak about your experience further and see if I can still help you get into a new vehicle. Please contact me when you have an opportunity. I hope to hear from you. Regards, Heather Palmer hpalmer@southcoasttoyota.com

March 31, 2019

I got exactly what I wanted I purchased my 2019 RAV4 and couldn’t be happier with the customer service. I told them exactly what I wanted down to the color and the options. They More

by Andora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane, Bill McQuown
Apr 01, 2019 -

South Coast Toyota responded

Hi Andora, Congrats on your new RAV4 and welcome to the family! We appreciate your business and can't wait to see you here at your first service visit. Regards, Heather Palmer hpalmer@southcoasttoyota.com

March 22, 2019

Service Dept I didn’t have a service appointment. Service team was profession, prompt and helpful. Had my oil changed. Had technology questions about my New More

by SoCalMnM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Levasseur , AG Almhesin, Bobby Genton
Mar 22, 2019 -

South Coast Toyota responded

We cannot thank you enough for taking the time to share your experience with us! We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards, Heather Palmer hpalmer@southcoasttoyota.com

March 12, 2019

excellent service I've been taking my Toyotas to South Coast Toyota for repairs and maintenance for many years. I keep going back because the service there is excellent More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Assistant service mgr Rich Misa
Mar 15, 2019 -

South Coast Toyota responded

Hi JD, Thanks for your loyalty to us here. Love having you as a valued customer and looking forward to working together for years to come. Regards, Heather Palmer hpalmer@southcoasttoyota.com

February 20, 2019

Worst service ever The worst customer service ever. They get one star, because that's the lowest you can rate them, but my real rating is a -5. I've purchase a brand new More

by JT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dennis Fritchman
Mar 15, 2019 -

South Coast Toyota responded

JT, Communication is extremely important and we're discouraged to see nobody's contacted you about getting this scratch repaired. Please contact me at your convenience so I can help get this resolved ASAP. Regards, Heather Palmer hpalmer@southcoasttoyota.com

February 08, 2019

5th car I bought a corolla, 4 runner, camery, venza, and now rav4. Will go back again and again. Thank you Tony and the team for exclent service. More

by Yasi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
October 15, 2018

Great place shopping for a car. Great staff to work with when needing questions answered Made everything easy and fast on purchasing my car. Will definitely be back again for the ne More

by lakers1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Whitmire, Scott Ferguson
October 13, 2018

Everything perfectly I would to say everything perfectly, employees are friendly and service good. I will recommend to my friends to visit there. Thank you for excellent More

by michaeleang9@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Escobedo
October 12, 2018

Service Great customer service and she is definitely looking out for the customers best interest. She got me a really good.. not pushy which is nice for a ch More

by Katta1143
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Ochoa
October 08, 2018

Good service, friendly people Bought my car here and have always had it serviced here. No complaints. Pretty fast service and I like the shuttle option. Richie was very helpful. More

by Love my Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Misa
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