South Coast Toyota
Costa Mesa, CA
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I was appalled with the level of service and professionalism that was received from this dealership. From the lack of communication and prioritizing our deal to inflexibility it has been anythin professionalism that was received from this dealership. From the lack of communication and prioritizing our deal to inflexibility it has been anything but a positive experience. I am from northern California and was in the process of purchasing a truck from them, signed their waiver, let them run several credit checks, asked for updates daily but after little to no communication i came to find that they sold the truck from underneath me. I would think twice about going to this dealership or discussing business with Omar the salesman should you want to buy a car from them. very unprofessional, sneaky and dishonest. More
The greeting with the service advisor/Ray was amazing for the first time me being a first time customer even really good greeting from the other representatives that set you up on a Uber ride was very profes the first time me being a first time customer even really good greeting from the other representatives that set you up on a Uber ride was very professional great communication. I was very impressed being my first visit here. highly recommend this dealership.. More
**update: the other dealership informed me they are owned by AutoNation, not Toyota, and the certification is a bit of a scam. Terrible experience today attempting to complete a lease buyout. Long stor by AutoNation, not Toyota, and the certification is a bit of a scam. Terrible experience today attempting to complete a lease buyout. Long story short, I was purchasing my lease at the end of the term. The dealership tried to add roughly $10,000 in extra charges, including a $5,000 "certification" fee that they told me was unavoidable. I was the only owner of the vehicle and did not need it certified. They also told me that every Toyota dealership requires this, which is simply not true. I went to another Toyota dealership and completed the buyout at the contract price, plus the applicable taxes, title, and standard fees--with no hassle whatsoever. They also told me that the financing rate I qualified for was roughly 200 basis points above the current average market rate for used-vehicle financing. They claimed they had already pulled my credit, which they had not--I had never submitted a credit application. The other Toyota dealership that ultimately handled my buyout offered me a rate that was 150 basis points lower than South Coast. Overall, a terrible and extremely frustrating experience. More
I recently purchased my new Prius, and I couldn’t be happier with the experience. The entire process was professional, and straightforward. I also want to commend Max Moznett and his team for making the happier with the experience. The entire process was professional, and straightforward. I also want to commend Max Moznett and his team for making the purchase such a positive experience. Max was knowledgeable, friendly, transparent, and attentive without ever making me feel pressured. Every question I had was answered clearly, and the entire process was handled efficiently. More
I appreciate that this dealership was honest. They gave me a great deal over text and that is the deal I left with. No add ons. No games. Honest business that wants to sell. They gave me a great deal over text and that is the deal I left with. No add ons. No games. Honest business that wants to sell. More
Great Service! They are number 1 in O.C. ! I have been to all the Toyota dealerships in the area and I have never had better service! They are number 1 in O.C. ! I have been to all the Toyota dealerships in the area and I have never had better service! More
Excellent service! I stop going to Toyota dealerships after a horrible experience at a dealer in Huntington Beach, CA, so I was apprehensive about my experience would I stop going to Toyota dealerships after a horrible experience at a dealer in Huntington Beach, CA, so I was apprehensive about my experience would be. I had an early morning appointment and when I met the service advisor he was receptive and transparent regarding the work that would be completed. More
