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South Coast Toyota

Costa Mesa, CA

4.5
299 Reviews

1966 Harbor Blvd

Costa Mesa, CA

92627

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Showing 299 reviews

February 06, 2020

Great service and care. Went above and beyond to make the service fast and correct. Erika was a huge help and beyond courteous. Highly recommend More

by choch04
Recommend Dealer
Yes
Employees Worked With
Erika !!! She was the best
Feb 06, 2020 -

South Coast Toyota responded

We are more than thrilled to hear Erika was able to take such great care of you! We are happy to have her as part of the family! If we can help you out with anything else, please let us know. We hope to see you again soon. Thanks! Regards, Heather Palmer hpalmer@southcoasttoyota.com

November 26, 2019

I’m a returning customer. I forgot to make an appointment for a Routine oil change and tire rotation. I was taken in anyway and service was under 1 1/2 hrs. Great job guys More

by gojarib
Recommend Dealer
Yes
Employees Worked With
All staff in the service department are great to work with. , Fred Potter
Nov 26, 2019 -

South Coast Toyota responded

Thank you for sharing your thoughts! We are happy to hear you found our team to be friendly and knowledgeable during your visit here. We look forward to providing you with the same excellent service next time! Regards, Heather Palmer hpalmer@southcoasttoyota.com

June 20, 2019

POOR SERVICE Just got off the phone with service -ordered 4 tires 2 days ago supposed to bring vehicle in at 7 this morning could not make it in called at 7 to let More

by FJ GUY
Customer Service
Recommend Dealer
No
Employees Worked With
MANNY
Jun 20, 2019 -

South Coast Toyota responded

Communication is vital and we're disappointed to see that nobody contacted you about the tires. We must be better and we'll be using this as a learning opportunity. Thank you for bringing this to our attention and should you like to discuss this any further, please feel free to contact me. Regards, Heather Palmer hpalmer@southcoasttoyota.com

May 20, 2019

Excellent Service Excellent Service. Raymond goes above and beyond to meet my auto service needs. He always kept us informed of status of vehicle and next steps. He gav More

by Tanita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Carrera
May 20, 2019 -

South Coast Toyota responded

Your review is why we do what we do. Thank you so much for reaching out to us. We couldn't be happier to see that Raymond went above and beyond to provide you with a quality experience. Feel free to contact us with any questions or comments that you might have in the future! Once again, we appreciate you and your time! Regards, Heather Palmer hpalmer@southcoasttoyota.com

May 09, 2019

rich misa Everytime i bring my car and truck for service i can count on rich........ He will be honest and up front with the service you need. He is a very nice More

by Tundra1794
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
rich misa
May 09, 2019 -

South Coast Toyota responded

Thank you for writing this fantastic review! Rich is an outstanding asset to us here and always makes sure our customers go home happy. Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Heather Palmer hpalmer@southcoasttoyota.com

May 07, 2019

excellent service at south coast toyota I just had my 2014 Camry serviced at South Coast Toyota and, as usual, I received excellent service. I contacted my service rep, Rich Misa, who alwa More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Assistant service mgr Rich Misa
May 07, 2019 -

South Coast Toyota responded

Hi JD, We're happy to see Rich takes great care of you and your Camry. We hope it's running just like new and we can't wait to see you here at your next service visit. Regards, Heather Palmer hpalmer@southcoasttoyota.com

May 02, 2019

"Deceiving and Fraud" - Very disappointer buyer. I saw car I liked and it has a red tag with a discounted price for 32,2XX and we negotiated and agreed on the ou of the door price (otd) which it shou More

by Moliere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jesse and Randy (salesmen) and Richard Lopez (finance)
May 02, 2019 -

South Coast Toyota responded

Hi Moliere, We're disappointed that you were dissatisfied with your car-buying experience and the final price you paid for your vehicle. Should you like to discuss this issue in any further detail, please contact me. Regards, Heather Palmer hpalmer@southcoasttoyota.com

April 06, 2019

Fraud and misrepresentation We negotiated and agreed on the purchasing price. But after he ran my credit the sale person came back and gave us a higher price. He said that he More

by disappointer buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angel Hernandez (internet sale)
Apr 08, 2019 -

South Coast Toyota responded

Transparency is important, which is why this is disappointing to read. I'd like to speak about your experience further and see if I can still help you get into a new vehicle. Please contact me when you have an opportunity. I hope to hear from you. Regards, Heather Palmer hpalmer@southcoasttoyota.com

March 31, 2019

I got exactly what I wanted I purchased my 2019 RAV4 and couldn’t be happier with the customer service. I told them exactly what I wanted down to the color and the options. They More

by Andora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane, Bill McQuown
Apr 01, 2019 -

South Coast Toyota responded

Hi Andora, Congrats on your new RAV4 and welcome to the family! We appreciate your business and can't wait to see you here at your first service visit. Regards, Heather Palmer hpalmer@southcoasttoyota.com

March 22, 2019

Service Dept I didn’t have a service appointment. Service team was profession, prompt and helpful. Had my oil changed. Had technology questions about my New More

by SoCalMnM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Levasseur , AG Almhesin, Bobby Genton
Mar 22, 2019 -

South Coast Toyota responded

We cannot thank you enough for taking the time to share your experience with us! We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards, Heather Palmer hpalmer@southcoasttoyota.com

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