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South Coast Toyota

Costa Mesa, CA

4.5
299 Reviews

1966 Harbor Blvd

Costa Mesa, CA

92627

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Showing 299 reviews

January 23, 2021

Worst dealer ever. They will agree when you show up and then they will close the first agreement then send another agreement with higher price!! More

by Wangdakpelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Ferguson, Bill McQuown, Gary Alred, Paul Stoenescu, Dennis Fritchman, Tony Nguyen, George Youssef, Armando Cervantes
Jan 25, 2021 -

South Coast Toyota responded

Transparency is very important, which is why it's very discouraging to see that there was a pricing discrepancy. I'd like the opportunity to speak with you about this much further and learn more about what transpired. Please contact me at your convenience. I hope to hear from you. Regards, Heather Palmer hpalmer@southcoasttoyota.com

January 23, 2021

So happy with service variety of nice beautiful vehicles to look at and test drive no pressure to buy just all my questions answered in an efficient informative manner easy to understand and the financial s More

by dorothygogue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Ferguson, Gary Alred
Jan 25, 2021 -

South Coast Toyota responded

Dorothy, We're very happy to see our team made you feel comfortable during your visit. We're grateful that you stopped by and we look forward to serving you again in the future. Hope all is well. Regards, Heather Palmer hpalmer@southcoasttoyota.com

January 22, 2021

I would not recommend this place to anyone, Karim from the internet department quoted me a price on a new RAV4 in black color 2 days he kept telling that he had it.. I got a price quote went to go get it More

by Imyoyo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Karim
Jan 25, 2021 -

South Coast Toyota responded

We're disappointed this vehicle was no longer available and you should have been contacted before arriving and been told that it was sold. We'll be using this as a learning opportunity and working to make sure that we're providing customers with better communication. Should you like to discuss this any further, please contact me. Regards, Heather Palmer hpalmer@southcoasttoyota.com

Jan 25, 2021 -

Imyoyo1 responded

Heather Palmer You are just as a liar as Karim, I went to another Toyota dealer that same afternoon and they said that they can check another dealer’s inventory on new cars and you guys never had that black RAV4 during those 2 days.. Karim was telling me he had it.. and of course this dealer did not had it either but at least they were honest about it since the beginning...

January 18, 2021

I have a Prius (my 6th Toyota and my second vehicle purchased from South Coast Toyota), and have had it serviced at the dealership since I purchased it. Not only have they performed the way I would hop More

by michelc21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie Misa
Jan 19, 2021 -

South Coast Toyota responded

Thank you so much for being part of our South Coast Toyota Family, Michel. Your loyalty has not gone unnoticed and we can't wait to work together for another 13 years. We hope your Prius is treating you well and we hope to see you here again very soon. Regards, Heather Palmer hpalmer@southcoasttoyota.com

December 31, 2020

Definitely recommend South Coast Toyota to family and friends! We were so happy with the no pressure dealing and fast responses received from Mr. McQuown. And after the sale Mr. Ramtin was patient with q More

by Kris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Padra Ramtin , Bill McQuown
Jan 04, 2021 -

South Coast Toyota responded

Kris, It's a pleasure to read this and see that your car-buying experience was a great one. Welcome to our South Coast Toyota Family and we can't wait to serve you, your friends, and your family in the future. Regards, Heather Palmer hpalmer@southcoasttoyota.com

October 26, 2020

Car updated to current standards. Richie and team did a wonderful job. Have been going to this dealership for several years. Car was ready when promised. Loaner offered but not needed. Very satisfied. More

by marilynlandrau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Potter
Oct 27, 2020 -

South Coast Toyota responded

Hi Marilyn, We're very happy to see that our service team takes great care of you and your vehicle. We hope it's running just like new and we can't wait to see you here at your next visit. Hope all is well. Regards, Heather Palmer hpalmer@southcoasttoyota.com

July 17, 2020

Repair and cleaning I bought this Sienna 2020 model used and i damaged frt bumper paint and they repaired to new condition also when i agreed to buy i had mentioned it be More

by racamcn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Aguilar, Gary Alred
Jul 20, 2020 -

South Coast Toyota responded

We're here to help and happy to see our team worked hard to make sure your Sienna is as good as new. Thanks for sharing your experience and please don't hesitate to let us know should you ever need anything. We're here to help. Regards, Heather Palmer hpalmer@southcoasttoyota.com

July 16, 2020

I purchased my Prius from South Coast Toyota in 2014 and would not take it anywhere else for servicing. Your staff and the communication is excellent. Thank you! More

by Sschiavoni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Valdez, Fred Potter
Jul 20, 2020 -

South Coast Toyota responded

Thank you so much for being part of our family! We hope your Prius is running just like new and we can't wait to see you here at your next service visit! Regards, Heather Palmer hpalmer@southcoasttoyota.com

June 17, 2020

Excellent customer service from Scott and fast process in less than two hours I was driving my new car. Highly recommend this dealership to everyone!! More

by jose.rosario24
Recommend Dealer
Yes
Employees Worked With
Scott Ferguson, Fred Potter , Kevin McDonald
Jun 18, 2020 -

South Coast Toyota responded

Hi Jose, We're so happy to see you had a prompt and quality experience with Scott and you drove home happy. Congrats on your new ride and welcome to the family! Regards, Heather Palmer hpalmer@southcoasttoyota.com

March 03, 2020

South Coast Toyota is GREAT - See Ana Ochoa in service! Ana Ochoa, in the service dept at South Coast Toyota, is second to NONE! She has been taking care of my cars since 2006. I have no worries when I dr More

by LoneStarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Ochoa, John Nguyen
Mar 04, 2020 -

South Coast Toyota responded

Ana's an all-star and it's no surprise she's taken great care of you over the years. Thanks so much for being part of our South Coast Toyota Family and here's to another 14 years of working together! Regards, Heather Palmer hpalmer@southcoasttoyota.com

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