South Coast Toyota
Costa Mesa, CA
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Sold me a Tacoma with some body damage and a horrible alignment.. I tried to bring it back to exchange it for a different truck since the head manager said they would do that for me but the dealer wanted alignment.. I tried to bring it back to exchange it for a different truck since the head manager said they would do that for me but the dealer wanted to keep my 5k deposit because they need to pay off the loan in order to take a damaged “ certified pre owned “ truck back from an unhappy customer. I have had to take the truck to them 3 times to try and fix it but they can’t seem to get it right.. I want to return it and get into a brand new one so I don’t have to deal with this headache.. I don’t believe this car was inspected by a mechanic before they sold it to me.. I have to drive my newborn in this truck I want to give it back and get into a new one. More
All the employees I came in contact with were polite, informative and knowledgeable. I love my new Camry/hybrid and it took a long time informative and knowledgeable. I love my new Camry/hybrid and it took a long time More
Bad attitude wouldn’t honor my last oil change never going back wasted my time gave me the run around and tried to charge me for something they said it would be under warranty going back wasted my time gave me the run around and tried to charge me for something they said it would be under warranty More
Wonderful team! Very knowledgeable & very honest!!! Walked me through the process with ease! It was a great experience! Wouldn’t go anywhere else and would highly recommend! Walked me through the process with ease! It was a great experience! Wouldn’t go anywhere else and would highly recommend! More
I am a parent of a special needs child and they were totally patient and understand with my family’s needs. I let them know that I would be reviewing all my options to get the best car for my sons need totally patient and understand with my family’s needs. I let them know that I would be reviewing all my options to get the best car for my sons need and they completely understood. There was no rush no worries. Also they let us do the contact free paperwork so I could stay home with my son to care for him while they took care of all the paperwork. I highly recommend this dealer for all but especially special needs families. Also They have transparent pricing which is very nice unlike other dealers that I went to that marked up there cars by thousands of dollars. More
I bought a 2020 4Runner from Padram Ramtin, not only does he not respond to phone calls or texts with in a timely manner neither do any of the managers this includes Miguel Aguilar , John Vigil, Chad Roberts he not respond to phone calls or texts with in a timely manner neither do any of the managers this includes Miguel Aguilar , John Vigil, Chad Roberts or Allen Moznett. I arrived at the dealer to pick up my new vehicle on a Friday evening, it took me more than 4 phone calls to see if it would be ready. Once I got to the dealer I discovered that there was not a 2nd key and the alarm was not installed, on the way home I realized there was no gas in my vehicle either. I had been given a ride and hour away from my house to the dealer. After several emails to managers phone calls to Toyota Corporate the issue was resolved 3 weeks later. I was told I would get a tank of gas when the key was programmed and the alarm installed that still did not happen. I have never had such bad service with a vehicle purchase. If there were 0 stars available I would give that. More
My experience buying the new 2021 RAV4 was stress free. Scott Venator took care of me with respect and patience to ensure my demands are met. I really appreciate Scott for his professionalism and patience. Scott Venator took care of me with respect and patience to ensure my demands are met. I really appreciate Scott for his professionalism and patience. He has taken customer service to the next level - really appreciated. More
My experience in purchasing a certified Camry was easy and stress free. My sales rep Padra Ramtin gave me full attention and consideration while working efficiently to make the process easy from his firs and stress free. My sales rep Padra Ramtin gave me full attention and consideration while working efficiently to make the process easy from his first contact until vehicle delivery. He even helped me drop off a rental I was driving! His Sales Manager, Bill Dinnie, pulled my credit and put got a proposal in front of me quickly. In minutes we were done (unlike so many other dealers!). In finance Macie Zamudio and her manager Jose Gonzales presented clearly all the options available to protect my new car, and accepted my choices without putting any stress on me. In two and a half hours my purchase was completed. The facilities were clean, well organized, and someone was busy disinfecting the showroom constantly. The pricing was great! This is an excellent dealership for the purchase of your next vehicle! More
Am very happy with South Coast Toyota. Have been bringing my Corolla here for service for many years and have always been very satisfied with their work. The service reps have been friendly and help bringing my Corolla here for service for many years and have always been very satisfied with their work. The service reps have been friendly and helpful. This is why I keep coming back. Five stars to Jason and Ana in the Service Department. More