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South Coast Toyota

Costa Mesa, CA

4.5
302 Reviews

1966 Harbor Blvd

Costa Mesa, CA

92627

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Showing 302 reviews

January 20, 2022

Everyone was just great! They even washed the car. It all went very quickly. Thanks More

by Engtch13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Potter
Jan 21, 2022 -

South Coast Toyota responded

It's a pleasure to see you had a prompt and quality experience and we're glad you drove home satisfied. We hope your vehicle's running like new and we look forward to seeing you here at your next service visit. Thank you for this 5-star review. Regards, Heather Palmer hpalmer@southcoasttoyota.com

November 30, 2021

AJ and Keven were amazing! I highly recommend them both! I bought my new Highlander from them and couldn’t be happier. Thank you! More

by Volvotorch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ, Kevin McDonald
Dec 01, 2021 -

South Coast Toyota responded

Congrats on your new Highlander and welcome to the family! We're so happy to see that AJ and Kevin did a great job getting you into the Toyota you deserved and you drove home happy. We can't wait to see you here at your first service visit. Hope all is well. Regards, Heather Palmer hpalmer@southcoasttoyota.com

October 06, 2021

I am on my 2nd Prius both of which I purchased from South Coast Toyota. Have been going to them for many, many years. I wouldn't take my car anywhere else. They are honest, knowledgeable and informative. And More

by scampbell0128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro
Oct 07, 2021 -

South Coast Toyota responded

Thank you so much for being part of the family. We're lucky to have you as a valued customer and happy to see our team did a great job getting you into another Prius. We hope you're loving it thus far and we can't wait to see you here at your next service visit. Regards, Heather Palmer hpalmer@southcoasttoyota.com

August 25, 2021

Sold me a Tacoma with some body damage and a horrible alignment.. I tried to bring it back to exchange it for a different truck since the head manager said they would do that for me but the dealer wanted More

by donovanchristianbjj
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan
June 13, 2021

All the employees I came in contact with were polite, informative and knowledgeable. I love my new Camry/hybrid and it took a long time More

by Eileen Falvey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Scott Ferguson, Kevin McDonald
Jun 14, 2021 -

South Coast Toyota responded

Eileen, We're happy to see that you had a great experience with our team and you drove home happy in your new Camry Hybrid. Welcome to our South Coast Toyota Family and we can't wait to see you here at your first service visit. Regards, Heather Palmer hpalmer@southcoasttoyota.com

May 19, 2021

Bad attitude wouldn’t honor my last oil change never going back wasted my time gave me the run around and tried to charge me for something they said it would be under warranty More

by Eddie24
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Bailey, Scott Ferguson, Bill McQuown, Gary Alred, Paul Stoenescu, Dennis Fritchman, Tony Nguyen, George Youssef, Armando Cervantes, Fred Potter
May 20, 2021 -

South Coast Toyota responded

Eddie, We're discouraged to read about your recent service experience. Please contact me when you have a moment to speak, as I'd like to learn more about what transpired and see what we can do to resolve this issue. I look forward to speaking with you. Regards, Heather Palmer hpalmer@southcoasttoyota.com

May 04, 2021

Wonderful team! Very knowledgeable & very honest!!! Walked me through the process with ease! It was a great experience! Wouldn’t go anywhere else and would highly recommend! More

by KAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Fritchman
May 05, 2021 -

South Coast Toyota responded

We are ecstatic to hear that you had a smooth experience with us! Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, Heather Palmer hpalmer@southcoasttoyota.com

April 16, 2021

My purchase of my new 2020 Camry hybrid XLE was easy and stress free. It went very smoothly. And they gave me a good price. More

by Randy P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Columna
Apr 19, 2021 -

South Coast Toyota responded

Hi Randy, Congrats on your Camry Hybrid and welcome to the South Coast Toyota Family. We're happy to see you had a 5-star experience and we look forward to working together for years to come. Regards, Heather Palmer hpalmer@southcoasttoyota.com

Apr 19, 2021 -

Randy P responded

Hello Heather, My email address is: ponitzman@cox.net Thanks, Randy

April 15, 2021

I am a parent of a special needs child and they were totally patient and understand with my family’s needs. I let them know that I would be reviewing all my options to get the best car for my sons need More

by PaulR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mitchell, Phil Columna, Fabian Escobedo
Apr 16, 2021 -

South Coast Toyota responded

Paul, We're here to help and happy to see our team was very accommodating and worked hard to ensure you had the best car-buying experience possible. We're grateful for both your business and your feedback and should you ever need anything, please don't hesitate to let us know. You're family. Regards, Heather Palmer hpalmer@southcoasttoyota.com

April 06, 2021

I bought a 2020 4Runner from Padram Ramtin, not only does he not respond to phone calls or texts with in a timely manner neither do any of the managers this includes Miguel Aguilar , John Vigil, Chad Roberts More

by RobTrdPro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Padra Ramtin, Miguel Aguilar , John Vigil, Chad Roberts, Allen Moznett
Apr 07, 2021 -

South Coast Toyota responded

Rob, It's very discouraging to see you've not received the quality service or communication that you deserved. You should have had a much better car-buying experience. I'd like the opportunity to discuss this with you and see what we can do to make sure you're satisfied. Please contact me when you have a moment to speak. I hope to hear from you. Regards, Heather Palmer hpalmer@southcoasttoyota.com

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