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South Coast Toyota
Costa Mesa, CA
299 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 299 reviews
September 09, 2017
Services took a long time and car wash was bad Granted I'm biased because I'm used to Valvoline 15 min oil changes but this seemed a bit much. It didn't seem that busy but I made an appointment and Granted I'm biased because I'm used to Valvoline 15 min oil changes but this seemed a bit much. It didn't seem that busy but I made an appointment and still waited 2 hours for the service. This was my first service so it was the oil top off and tire rotation etc. Maybe that's normal. And the car wash was horrible after all that waiting with spots still on my car and wet spots everywhere like I rather have no car wash. Maybe next time I'll pick a different time and update the review on my next service. More
by ashydashy07
Employees Worked With
Tony
August 31, 2017
A Professional and Reliable Repair I've been here before and even though I don't welcome paying dealership prices on service repairs, I do know their work is reliable and timely. Ray i I've been here before and even though I don't welcome paying dealership prices on service repairs, I do know their work is reliable and timely. Ray is the gentleman who discusses my service needs with me and he is honest and friendly. More
by tinareese0428
Employees Worked With
Ray
August 31, 2017
UNBELIEVABLE! Thank you Kevin Park! Had a great day! I love my Honda Civic, it will help my son get to school! Toyota of Costa Mesa #1. Thank you Kevin Park! Had a great day! I love my Honda Civic, it will help my son get to school! Toyota of Costa Mesa #1. More
by Soytupapi
Employees Worked With
Kevin, Park
August 30, 2017
Car delivered with noise and bad customer service Brought my Prius to the regular maintenance at this dealer and car was returned with a noise coming from engine side. After some online chats, voicema Brought my Prius to the regular maintenance at this dealer and car was returned with a noise coming from engine side. After some online chats, voicemails and one email I was finally able to speak with my advisor and she asked to bring the car back last Tuesday morning. To my surprise she was not there nor had scheduled my appointment. Another advisor took the car for review and at the end didn't find anything wrong or heard any noise and told to pick up the car. When they brought the car guess what, it was making the loud noise! When asked about the noise the advisor said that they could do anything and we had to bring again or take to another repair shop. I would not bring the car for service here. More
by CBR
Employees Worked With
Ana Ochoa and Frank Cerda
August 28, 2017
Tacoma TRD Sport Best dealership hands down. Great staff from sales to financing. This is my fifth car with south cost toyota and I will continue to keep coming back Best dealership hands down. Great staff from sales to financing. This is my fifth car with south cost toyota and I will continue to keep coming back More
by Jheesch
Employees Worked With
Scott Ferguson
August 27, 2017
Not satisfied When i leased mu car in 2016 they promised to wash my car anytime. Each time i take my car for wash,the managers and the staff ,give me hard time to w When i leased mu car in 2016 they promised to wash my car anytime. Each time i take my car for wash,the managers and the staff ,give me hard time to wash the car.they do ,but always tell me its the last time.but i dont listen,i take it back!!! I think they should honer what they promise,and not give you hard time.to lease another car i will think twice... More
by Mikes toyota
Employees Worked With
Frank, Mike Seltzer
August 26, 2017
1st shop visit for maintenance. Friendly professional staff. Decent turn around time. Slight wait outside for car pickup after handing over ticket. (As they finish the wash). Overall Friendly professional staff. Decent turn around time. Slight wait outside for car pickup after handing over ticket. (As they finish the wash). Overall good though. More
by Camryville
Employees Worked With
Frank Cerda
August 25, 2017
Wonderful experience at South Coast John Nguyen scheduled my appointment and took my car in. John was very friendly, professional, and thorough in evaluating my car at 67,000 miles. My c John Nguyen scheduled my appointment and took my car in. John was very friendly, professional, and thorough in evaluating my car at 67,000 miles. My car needed additional services beside a simple tire rotation and John called me and provided me with a complete list as to what needed to be done along with the cost breakdown. Overall, I was very happy with the service I received and would not visit another Toyota dealership for service - only South Coast. More
by Kamidc90
Employees Worked With
John Nguyen
August 17, 2017
Ray Carrera did a fantastic job, on time and efficient. I certainly would recommend to family and friends. He has always treated fairly and professionally as hav did a fantastic job, on time and efficient. I certainly would recommend to family and friends. He has always treated fairly and professionally as have all the employees at South Coast Toyota! More
by Bama4ever
Employees Worked With
Ray Carrera
June 28, 2017
First time to try Toyota South Coast It was an awesome experience considering I went there as a walked in client. I thought it will take forever for my car to be serviced but I just waite It was an awesome experience considering I went there as a walked in client. I thought it will take forever for my car to be serviced but I just waited for an hour and 1/2. Toyota South Coast employees were so accommodating and will definitely come back for my next schedule. More
by Lagreta
Employees Worked With
Michael Tyman, Patrick Peters
