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South Coast Toyota
Costa Mesa, CA
302 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 302 reviews
April 20, 2018
Great Service was within time stated, agent was most helpful and my prius c and I were very satisfied with everything. My granson was wkth me and liked the Service was within time stated, agent was most helpful and my prius c and I were very satisfied with everything. My granson was wkth me and liked the hot chocolate More
by Prius Steve
Employees Worked With
Scott Ferguson
April 19, 2018
Pre Purchase Inspection I spoke to Jeff in Service and explained him that I am purchasing a car and need pre-purchase inspection on Toyota Avalon. He scheduled my appointment I spoke to Jeff in Service and explained him that I am purchasing a car and need pre-purchase inspection on Toyota Avalon. He scheduled my appointment and John Vien coordinated the inspection of the car, he worked with me on the phone and called me in the evening to give me a run down on the car inspection. The inspection report came via fax and the dealer, I was purchasing the car was notified to pick up the car. It all done over the phone including the payment since I live in Northridge, 60 miles from the dealership. I have purchased the car. Thank you Jeff and John of your cautious customer service. More
by Shaike Ellahy
Employees Worked With
Mr. Jeff and John Vien
April 16, 2018
Trust I have both purchased my Prius and have also been bringing my cars to Southcoast Toyota for many years. I have found them reliable, on top of recalls I have both purchased my Prius and have also been bringing my cars to Southcoast Toyota for many years. I have found them reliable, on top of recalls and trusted. More
by Vicki
Employees Worked With
Richie Nissa , Dennis Fritchman
April 12, 2018
Extortion of service I brought My Toyota Sequoia to south coast Toyota to fix the drivers door opener cable that was broken and I had Already taken the door panel off and I brought My Toyota Sequoia to south coast Toyota to fix the drivers door opener cable that was broken and I had Already taken the door panel off and the insides of the door to get to the cable but I didnt Finish it because I was Going on vacation. I brought my sequoia to south coast to have them replace the cable and I already contacted them and knew the cable was $39 and it would cost about $150 to fix so I jad Them do it. I received A call from the service manager that the cost would be $750 because they had to replace all the inner workings of the door, which was not true because I already knew the cost of the service and cable from another Toyota dealership. After telling the manager this story he said he’d get back to me and when he did he told me his mechanic, a Toyota mechanic, did not look at the second page of the service manual. I immediately went down there to vent my frustrations and asked if I didnt tell him what I akready knew about the cost would he have charged me $750 and replaced everything and he said yes. Don’t ever bring your touts to South Coast Toyota they will rip you off and I onow They have already done so to customers More
by Billkirkby
Employees Worked With
Fred Potter
March 24, 2018
South Coast Toyota hd I had been helped with Mark Anderson twice and I really felt he took the time to look at history of my Prius and recommended appropriate services for I had been helped with Mark Anderson twice and I really felt he took the time to look at history of my Prius and recommended appropriate services for my car. I like this dealer service from the time I drove in for services to the time i picked up the car. I've been using shuttle service & I love it. More
by Harvey
Employees Worked With
Mark Anderson
March 22, 2018
March 2018 Review Many thanks for great Maintenance Service and to Jon (Service Manager) for detailed information and advice re: service questions and moving forward wi Many thanks for great Maintenance Service and to Jon (Service Manager) for detailed information and advice re: service questions and moving forward with Maintenance on my Prius. Also, for Everett's assistance on purchasing new car mats! More
by robbie
Employees Worked With
Jon Levasseur, Everett
March 13, 2018
Great service I went in for only an oil change a few minutes before 4 p.m. and then their shuttle dropped me off up the street and I went on some errands while they I went in for only an oil change a few minutes before 4 p.m. and then their shuttle dropped me off up the street and I went on some errands while they worked my car. I was able to get a lot done before going back back to pick up my car a few minutes before closing. Great service. More
by OCsun
Employees Worked With
Mark and Richie Misa
March 11, 2018
Z pack instal Very courteous. Price very good.. Shuttle was very good and prompt. I would recommend to anyone. Coffee and snacks a nice addition. Thank you. Very courteous. Price very good.. Shuttle was very good and prompt. I would recommend to anyone. Coffee and snacks a nice addition. Thank you. Great More
by Mudshel
Employees Worked With
Parts manager
March 10, 2018
Ray Carrera makes your Service Center experience a pleasure! My car was hard to start and I pulled into the Service Center not knowing what I was in for. As a single older woman, I know nothing about cars. Ray My car was hard to start and I pulled into the Service Center not knowing what I was in for. As a single older woman, I know nothing about cars. Ray walked out to greet me and patiently explained the process to me as we inspected my car. Ray soon followed up with a phone call telling me what the problem was and how much it would cost, with no surprise costs at check-out! Ray is patient, personable and professional. More
by Cheryl
Employees Worked With
Raymond Carrera
March 07, 2018
Great customer service and valued our needs Went Above and beyond to meet our needs. Really showed interest in making us happy while meeting our price range. One of a kind car salesman. Went Above and beyond to meet our needs. Really showed interest in making us happy while meeting our price range. One of a kind car salesman. More
by Penkey123
Employees Worked With
Armando Cervantes
