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South Coast Toyota
Costa Mesa, CA
302 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 302 reviews
April 17, 2025
called and spoke with a BDC assistant by the name of Janet and gave her details about the used vehicle I was very interested in…I also asked some questions regarding the vehicle which were answered and Janet and gave her details about the used vehicle I was very interested in…I also asked some questions regarding the vehicle which were answered and then Janet asked me if she could schedule an appointment…I told her I would be there as soon as possible as it was about a 60 mile one way drive for me and of course traffic pending…I was able to arrive in about 1hour and walked into the dealership and was immediately confronted by a sales representative….I asked for Janet and he told me she is at a different location and then asked me which vehicle I was interested in and then immediately told me that vehicle was already sold????….huge waste of my time not to mention the cost of gas…I then asked for either the gsm or gm and the salesman pointed out a man outside the door whom I spoke with and all he could do was apologize and tell me he would speak with Janet….nothing will change and this xxxxxxxx dealer inconvenience will continue….amazing/miraculous how the vehicle sold RIGHT BEFORE I ARRIVED…I do not and will not recommend Toyota of Costa Mesa to any relative or friend…you bet I’m PISSED OFF!!! More
by RX8CRUISER
Employees Worked With
Janet in the BDC
March 01, 2025
Came in without an appointment, they saw me timely and responded to a request to do more than was originally needed. Ended up with something that felt like new car even though it was care for an oldie. Wo responded to a request to do more than was originally needed. Ended up with something that felt like new car even though it was care for an oldie. Would recommend. More
by david_rosenfeld@sbcglobal.net
Employees Worked With
Ray
November 16, 2024
I am satisfy with this dealer, I will tell my friends and recommend to take their car to this dealer for maintenance. recommend to take their car to this dealer for maintenance. More
by Hanhthivo
Employees Worked With
Ivis Escobar, Bill Bailey, Scott Ferguson, Gary Alred, Dennis Fritchman, Tony Nguyen, Armando Cervantes, Fred Potter , Allen Moznett, Kevin McDonald
July 23, 2024
Ana O and the entire Toyota Service team provided quick service. there was an issue left over from my home service dept in Las Vegas. They worked with Ana to rectify the problem. The service was top notch. service. there was an issue left over from my home service dept in Las Vegas. They worked with Ana to rectify the problem. The service was top notch. Thank you More
by menihotep
Employees Worked With
Ana O.
June 13, 2024
Ana did a good job of keeping me updated throughout the service and making sure that my service was a successful one. Thanks, South Coast Toyota! service and making sure that my service was a successful one. Thanks, South Coast Toyota! More
by sethadamweiner
Employees Worked With
Ochoa, Ana
May 16, 2024
Always an easy process when I need to take my car in for service. Ray Carrera is the best service tech and always gives personal attention and so nice and helpful. Sharon P. service. Ray Carrera is the best service tech and always gives personal attention and so nice and helpful. Sharon P. More
by sharonleepozos
Employees Worked With
Ray Carrera
May 15, 2024
I bought my 1st Toyota from a private party and mainly used South Coast Toyota for service over the years (about 10 years). I always felt I was being treated fairly. When it was time to buy another car, used South Coast Toyota for service over the years (about 10 years). I always felt I was being treated fairly. When it was time to buy another car, I checked into buying here at South Coast and felt like I got a good deal, and - again - felt like I was treated fairly. More
by MotOC
Employees Worked With
Francisco Cerda (Service), Javier Garzon (Sales), Paul Stoenescu
