South Bay Hyundai - Service Center

The employee was friendly and let me know he would be right with me. I was there for a recall. He explained the recall and advised me how long it would take. He offered me a shuttle back to work. My ove right with me. I was there for a recall. He explained the recall and advised me how long it would take. He offered me a shuttle back to work. My overall experience was wonderful! More

Dylan provided me with great service! Arranged for Lyft rides, etc. Made everything very easy. Especially the rides. Arranged for Lyft rides, etc. Made everything very easy. Especially the rides. More

Andy at the service department took care of us. Absolute professionalism and courtesy! Awesome job Absolute professionalism and courtesy! Awesome job More

Very friendly and the waiting area is clean. And the service was completed quickly and the car was washed cleanly. And the service was completed quickly and the car was washed cleanly. More

Was very confusing about whether or not to say in the car to wait for service provider. I got out of my car to ask and was very rudely told to get back in my car and there were a lot of people in front of m to wait for service provider. I got out of my car to ask and was very rudely told to get back in my car and there were a lot of people in front of me. I noted that I had an appointment to which she replied "everyone does. We're appointment only." My appointment was at 11am and I was not helped until approximately 1130am. The gentlemen who ended up helping me was incredibly nice and he was able to get my car back to me when it was promised. The wi-fi did not work in the waiting area so I had to go to the Starbucks down the street. More

South Bay Hyundai is great. Great service, communication and customer service. I am never worried about my car in their care. Great service, communication and customer service. I am never worried about my car in their care. More

The Hyundai dealership is always professional. Holly was at my window in under two minutes. She gave great service and gave me an estimate of four hours for my car and it was done in 2 1/2. Holly was at my window in under two minutes. She gave great service and gave me an estimate of four hours for my car and it was done in 2 1/2. More

I had the worst experience ever! ! I would give them zero stars if possible. Scheduled my car for recall service, which was supposed to take one hour. When I showed up at the appoi ! I would give them zero stars if possible. Scheduled my car for recall service, which was supposed to take one hour. When I showed up at the appointed time, I had to wait 10 minutes to see a service representative. I was informed the part was not in stock, and the repair would take seven hours!! Additionally, there was a sign on the restroom door directly behind the service desk that indicated the restrooms were not in service. Could any dealership have less respect for its customers? I would never spend another dime of my money at this place. More

Dylan was awesome, really helpful and patient with explaining all the things I needed to know about my car. explaining all the things I needed to know about my car. More