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South Bay Hyundai - Service Center

Torrance, CA

4.5
2,172 Reviews

2,172 Reviews of South Bay Hyundai - Service Center

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June 11, 2024

Was helped quickly and anything questions answered clearly and was given very friendly service like always. More

by isaac.nl8vm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

South Bay Hyundai responded

Thank you for your fabulous recommendation and review! All of us at South Bay Hyundai are so pleased you have enjoyed your experiences working with Jack, and we look forward to working with you again! If there is anything more we can do, please let us know.

June 11, 2024

I had the best experience a few days ago when i went to get my lightbulb changed. The staff was phenomenal, they made me fee appreciated and worked with in my budget! i will come in again with out a doubt. More

by Alexandra.ucla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

South Bay Hyundai responded

Thank you for leaving this awesome review! All of us at South Bay Hyundai appreciate your feedback and look forward to serving you again!

June 10, 2024

I made an appointment to have an oil change at 9:00am. My car was done by 10:30am. I asked the lady writing my order to please check to see if there's any recalls pending on my car. When I picked up the c More

by MERCMCCONOHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jun 13, 2024 -

South Bay Hyundai responded

Thank you so much for sharing your experience at South Bay Hyundai. We are so pleased to hear that our team able to give you the service you deserve. Please don't hesitate to call if you have any questions. We'll see you at 30,000!

June 09, 2024

Poor communication regarding the status of my vehicle. Failure to isolate a transmission fault that occurs on a daily basis. More

by wyn.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

South Bay Hyundai responded

We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We understand your frustrations and appreciate you letting us know.

June 09, 2024

Quick and professional intake. Nice waiting area with good snacks and beverages. Accurate estimated time for service completion. More

by lysanderzepeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Kuh
Jun 13, 2024 -

South Bay Hyundai responded

Thank you so much for sharing your experience at South Bay Hyundai. We are so pleased to hear that our team was able to give you the service you deserve. Please don't hesitate to call if you have any questions.

June 08, 2024

Jack was so great, he made it very convenient for me, got me a ride home and made sure that I was very happy. More

by ronkomie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

South Bay Hyundai responded

Thanks so much for the five-star rating and wonderful review of your experience working with Jack! We're so glad you enjoyed your visit and we look forward to working with you again!

June 08, 2024

Clean and bright. Everyone is friendly and nice. The area to pay for services and waiting for your car can be bigger instead of tucked away behind a wall. Also bring b More

by RABBIT20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

South Bay Hyundai responded

We appreciate your positive star rating and we're glad to hear you were happy with your overall experience. Thank you for your feedback as we are always looking to improve our services.

June 08, 2024

Jack is an amazing person! Always helpful and always a great interaction with him whenever we go get our service! More

by kygjudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

South Bay Hyundai responded

Thank you for allowing us to earn your business once again! All of us at South Bay Hyundai take great pride in providing nothing less than exceptional service, and we are glad that has been your experience! We look forward to your next visit.

June 07, 2024

All the employees were very treated customers with proper manners and handled all the issues quickly with professionalism. More

by IMURTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kei Y.
Jun 13, 2024 -

South Bay Hyundai responded

Thank you for writing a such a kind review! We are so happy to hear about your experience with our team and thank you for giving us the opportunity to serve you.

June 06, 2024

The service department was well staffed and clean and waiting area was excellence and the wait was short. More

by latkins2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

South Bay Hyundai responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

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