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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,235 Reviews

2,235 Reviews of South Bay Hyundai - Service Center

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December 02, 2024

Great service organized fast speed however could not wash my car due to machine fown More

by exoticlands2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Dec 02, 2024 -

South Bay Hyundai responded

Thank you for your kind review and recommendation. We are sorry about the car wash! If you have any questions, please don't hesitate to reach out.

December 02, 2024

This dealership took care of my car needs again! Thank you. Andy in service is professional and got my car serviced in a timely manner. I go here for all my car needs. More

by ctabon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kwak
Dec 06, 2024 -

South Bay Hyundai responded

Thank you for being a loyal customer! All of us at South Bay Hyundai take pride in providing exceptional service to our customers and we are glad to see that has been your experience! We are pleased to hear that Andy has been of great assistance to you and will make sure he hears about your nice words. If there is anything more we can do for you, let us know.

December 01, 2024

Holly was super attentive and efficient. I would definitely return to this dealer again. Thanks! More

by Ezequiel Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly
Dec 02, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

November 30, 2024

Supposedly Hyundai took too long to provide the nescessary parts to conduct and complete 3 to 4 Recalls on my car, which could have directly resulted in my having to have the transmission replaced More

by geug24900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Bracken
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Ferrara
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

South Bay Hyundai responded

Thank you for your kind rating and recommendation. We understand your frustration that the estimated fuel economy may not be meeting your expectations. We are pleased to hear that you still love it!

November 29, 2024

I like the look, layout, and ease of use of the renovatrd repair facility at SouthBay Hyundai. Jack was my service technician on this appointment. He was courteous and listened to my concerns. I More

by PrincessHonor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

South Bay Hyundai responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do. We're always happy to help!

November 24, 2024

After 2 yrs telling the people on the service department finally I got a great service person ( Kei) that listen to me with the problem with the ioniq 5 charging system, More

by drve9022
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei
Nov 25, 2024 -

South Bay Hyundai responded

We're so happy to hear you had a wonderful experience. Thank you for the great review oKei! We'll be sure to let him know to keep up the good work.

November 23, 2024

Poor guidance, poor service, overall poor. bad communication, they send you home even you have a check engine light on. More

by anchiu35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

South Bay Hyundai responded

Thank you so much for your valuable feedback. We'll be sure to use it as part of our continuous improvement training with our staff.

November 20, 2024

South Bay Hyundai does an awesome job of providing service and information. It's the best dealership I've ever dealt with, and that includes Mercedes Benz, BMW and Porsche. More

by stephenbloc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

South Bay Hyundai responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

November 20, 2024

Great dealership who focuses on customer experience and follows up with each customer to ensure the experience is positive. More

by eric.nilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

South Bay Hyundai responded

Thank you for your kind review; we are happy to pass along your comments to the team here at South Bay Hyundai! If you need anything else from us, please give us a call or stop by.

November 19, 2024

5 star for Jeremy who helped me with my car. Very friendly guy! going to dealership for service sometimes can be intimidating and worrisome but this guys was friendly the whole time. More

by lobo.lloydpatrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Nov 22, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

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